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Gary R. - ENGWE EP-2 Pro

Great experience

Very helpful fully understanding of my needs and worked tirelessly for smooth delivery.

Eleglide M2 Electric Mountain Bike

Jack M. - Eleglide M2

Honest, reliable and excellent communication

Very honest and reliable company with top notch communication throughout my order. I ordered an electric bike from Chilled Rides and there happened to be a delay occur which I was fine with and they kept me informed and was trying there hardest to get it resolved, which they did, they did phone me to let me know of the delay.

When I received the product it was just as I expected, very neatly packaged safe and secure and the bike is absolutely amazing. Couldn't recommend this company enough!

FAQ's

What is an e-bike/electric bike?

An electric bike is a bicycle equipped with a motor and battery to assist pedaling. They help riders tackle hills, headwinds, or long distances more easily.

Are electric bikes legal in the UK?

Yes, e-bikes (electrically assisted pedal cycles, or EAPCs) are legal in the UK if they meet the following criteria:

  • The motor must not provide assistance over 15.5 mph (25 km/h).
  • The motor's power must not exceed 250 watts.
  • Riders must be at least 14 years old.

If these conditions are met, e-bikes are treated as regular bicycles, and no license, insurance, or registration is required.

Do I need a licence to ride an electric bike?

No, you do not need a licence to ride a legal e-bike in the UK.

Where can I ride an electric bike?

E-bikes can be ridden on:

  • Public roads
  • Cycle paths
  • Anywhere regular bicycles are allowed
    However, they cannot be ridden on pavements.

How far can an electric bike go on a single charge?

The range varies depending on factors such as:

  • Battery capacity
  • Motor efficiency
  • Terrain and riding style
  • Rider weight
    Ranges typically fall between 20 and 100 miles per charge.

How long does it take to charge an e-bike battery?

Charging usually takes 3-6 hours, depending on the battery size and charger type.

Can I ride an e-bike in the rain?

Yes, most e-bikes are designed to handle wet conditions. However, avoid submerging the bike in water, and always check the manufacturer's guidelines.

How much does an electric bike cost?

Prices range from around £500 to £5,000+, depending on the brand, specifications, and features.

How often do I need to service an electric bike?

E-bikes should be serviced approximately every 6-12 months, depending on usage. Regular maintenance includes checking the brakes, chain, tyres and electrical components.

Can I use an electric bike without the motor?

Yes, you can pedal an e-bike like a normal bicycle even if the motor is switched off or the battery is drained.

Are there grants or subsidies for buying electric bikes in the UK?

There aren't widespread government grants for e-bikes, but some local councils and employers offer incentives through programs like the Cycle to Work Scheme.

How do I secure an electric bike against theft?

Use a strong U-lock or chain lock.

Park in well-lit, secure areas.

Remove the battery and display when leaving it unattended.