Ezego Fold LS Lightweight Foldable E-Bike Step-Through 250W
Ezego Fold LS Lightweight Foldable E-Bike Step-Through 250W
Ezego
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About the Ezego Fold LS E-Bike
The Ezego Fold LS is a compact, low-step folding e-bike designed for comfort, convenience, and everyday usability. Its lightweight alloy frame folds quickly for easy storage or transport, making it ideal for commuters, caravanners, or anyone short on space. The low-step design also makes mounting and dismounting effortless.
Powered by a 250W rear hub motor and a 418Wh Samsung battery, it offers smooth pedal assistance up to 15.5mph and a range of up to 30 miles on a single charge. With an 8-speed Shimano drivetrain, puncture-protected tyres, disc brakes, and practical extras like mudguards, a pannier rack, and a kickstand, the Fold LS delivers a comfortable, reliable ride in a compact package.
Delivery Information
Bikes are delivered with full Pre Delivery Inspection (PDI) checks carried out and shipping to most mainland UK addresses included as standard. Please note that deliveries to Channel Islands, Isle of Man, and Scottish Highlands & Islands may incur additional charges and longer lead times. These charges will not be calculated at checkout so please contact us if you need your bike to be shipped to one of these areas.
Specifications
Electrics:
- Motor: 250W 36V rear hub brushless gear drive
- Torque: 45Nm regulated to 15.5 mph
- Battery: Removable 418Wh (11.6Ah) 36v with SAMSUNG cells
- Range: 30 miles (50km) based on average conditions
- Controller: 540Wh (15Ah) 36v
- Sensor: 12 magnetic point speed sensor
- Display: 5 mode LED module with walk assist
- Charger: 2Ah 36v smart charger - 4h charge time
- Cable: Waterproof IP67 with quick connectors
Frameset:
- Frame: Alloy low step folding, internal cables
- Fork: Alloy - lightset compatible
- Sizes: 16”
Drivetrain:
- Shifters: Shimano ALTUS RapidFire Plus
- Rear Mech: Shimano CLARIS 8 Speed
- Cassette: Shimano 11-34 tooth
- Chainset: Alloy 44 tooth 170mm with CNC finish
- Pedals: Quick folding
- BB: Sealed cartridge
- Chain: KMC X8 anti-rust
Brakes:
- Calipers: Promax mechanical disc brakes
- Levers: Alloy 3 finger with safety power cut-offRotors: 140mm front & 160mm rear
Wheels:
- Tyres: Kenda Kwick Journey 20” x 1.75” puncture protect
- Tubes: High pressure Presta valve
- Rims: Alloy double wall 36 hole
- Front Hub: Alloy quick release, sealed bearings
- Spokes: Stainless with brass nipples - 14G front / 13G rear
Components:
- Saddle: Velo Plush comfort
- Seat Post: Alloy micro adjust 420mm
- Seat Clamp: Alloy with quick release
- Handlebar: Alloy 600mm - 25.4 bar bore
- Stem: Alloy oversize telescopic folding
- Grips: Velo double density Palmwing with lockrings
- Headset: Alloy semi-integrated
- Mudguards: Alloy with alloy stays
- Rear Carrier: Alloy rear pannier with bungee straps
- Kickstand: Alloy chain stay mounted
Weight:
- Battery: 3.5kgs
- E-bike: 16kgs
- Total: 19.5kgs
Sizing Guide
Returns & Delivery
Returns & Delivery
Order Confirmation
As soon as you place your order, we will pre-authorise your card, however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for shipment.
Once confirmed, we will process the payment and your order will be dispatched as soon as it is ready. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched. Orders to mainland UK are typically processed within 1-2 working days and delivered within 3-5 working days, but may be slightly longer for items for which customisation and/or White Glove Delivery service is involved - please see the estimated processing and delivery time provided on the relevant product page for specific details.
Where dispatch to UK destinations outside of mainland UK is available, delivery may be subject to extra charges and longer delivery times.
We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at orders@chilledrides.co.uk so that we can help.
Damages
We kindly ask that you carefully inspect all items upon delivery, even if you don't intend to use your item immediately. If any items appear damaged, please email clear photos and/or videos within 48 hours of receipt of your order to info@chilledrides.co.uk so we can assess the situation and provide guidance on the best next steps.
Please save all packaging materials and damaged goods in their original condition before filing a claim.
Missed Deliveries
After placing your order, once your item is prepared for dispatch, we or the relevant courier company will contact you via email, phone or SMS with tracking details and/or to arrange a convenient delivery slot. Please ensure that someone is available at the designated delivery address to sign for the package and let us and the courier know as soon as possible if you need to change the delivery date or time slot.
Once a delivery slot has been set, we cannot guarantee that it can be changed if adequate notice is not provided. Please Note: for any failed deliveries which require a new delivery date/time to be arranged, you will be responsible for paying the redelivery charge (typically around £70 for e-bike deliveries to mainland UK).
Cancellations & Refunds
If you decide to cancel your order and your item has already been dispatched, you will be responsible for any return shipping costs. Refunds will only be processed to the original payment method used for the purchase.
Returns Policy
Returns Policy
We want you to be completely satisfied with your purchase. If you're not, we offer a simple and transparent return process.
Total Return Window: 28 Days
You have 28 days from the day you receive your item to complete the return process. Here’s how it works:
-
14 Days to Request a Return
You have 14 days from receiving your item to contact us and request a return. To initiate a return, please reach out via returns@chilledrides.co.uk. -
14 Days to Return the Item
If your return request is approved, you have an additional 14 days to return the item to us. We’ll send you instructions on how and where to send your package. The item must be in the same condition that you received it, unworn or unused, in its original condition, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Return shipping costs are the responsibility of the customer unless the item is faulty or damaged.
You are responsible for the cost of returning items, including shipping and any associated fees. Please make sure to send the return to the address we provide when you submit your return request. We recommend using a tracked and insured delivery service or courier for the return, and kindly email us the tracking number. We are not liable for any items lost in transit. Your refund will be processed within 10 business days of us receiving the returned item.
Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at returns@chilledrides.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Any claims for damages or discrepancies must be submitted within 48 hours of receipt of your goods and we request images and/or videos of the damage for our records. Please save all packaging materials and damaged goods before filing a claim.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items) and hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Missed Deliveries
After placing your order, once your item is prepared for dispatch, we or the relevant courier company will contact you via email, phone or SMS with tracking details and/or to arrange a convenient delivery slot. Please ensure that someone is available at the designated delivery address to sign for the package and let us and the courier know as soon as possible if you need to change the delivery date or time slot.
Once a delivery slot has been set, we cannot guarantee that it can be changed if adequate notice is not provided. Please Note: for any failed deliveries which require a new delivery date/time to be arranged, you will be responsible for paying the redelivery charge (typically around £70 for e-bike deliveries to mainland UK).
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please contact us at returns@chilledrides.co.uk before returning any items - items sent back to us without first requesting a return will not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please bear in mind it can take some time for your bank or credit card company to process and post the refund as well.
If more than 15 business days have passed since we’ve approved your return, please contact us at returns@chilledrides.co.uk.
Cancellations
If you decide to cancel your order and your item has already been dispatched, you will be responsible for any return shipping costs. Refunds will only be processed to the original payment method used for the purchase.
About Us
About Us
Our Story
Our Vision
Why Choose Us
We chose the name Chilled Rides for a reason - we don't just want to help our customers experience having relaxed, electric-powered rides on an e-bike or scooter, but to also make sure your whole experience with us is smooth and hassle-free. No stress, no worries, no headaches. We make sure to only work with the highest quality manufacturers, with UK warehouses to ensure our customers get fast delivery, and we're passionate about making your experience with us the very best.
It's easy for companies to say they value customer experience above everything else, but we know that unfortunately you can't always believe what retailers tell you. But we believe that actions speak louder than words and our aim is to surprise and impress all of our customers.
Occasional hiccups and delays are a part of life, but we see these as an opportunity to prove our dedication to customer service - a chance to stand out from our competition and give you such a smooth and chilled out experience you'll want to share it with everyone you know!
Our CEO & Founder
Hi I'm Steve, CEO at ChilledRides.co.uk. After 20 years working in telecoms and software sales, and seeing how technology paired with excellent customer service can be used as a force for good, I founded Chilled Rides to help the planet move towards a greener future and help people of all ages and abilities become more active and have fun at the same time.
I have a teenage daughter of my own and I want to make the world a better place for her and future generations. We hear about carbon emissions and global warming every day, and I believe the e-bike revolution is a huge and very easy way we can help protect our planet and create a sustainable future for ourselves, our children and our grandchildren.
Connect With Us
We thank you for your interest in ChilledRides.co.uk and invite you to explore our range. If you have any questions or need assistance, don't hesitate to reach out through our contact page https://chilledrides.co.uk/pages/contact.
