Hidoes HD-B10 1000W Fat Tyre Cruiser Electric Bike 40 Mile Range
Hidoes HD-B10 1000W Fat Tyre Cruiser Electric Bike 40 Mile Range
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✔ Better than most for: mixed terrain and uneven surfaces
✖ Trade-off: heavier and less efficient on smooth roads
Warranty & Support
At a glance
• UK-based support
• Help with parts, guidance and next steps
Warranty cover
Battery cover: 6 months
What’s covered: Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.
How support works
Support: Handled via our UK support team in partnership with the manufacturer.
Repair method: Coordinated from the UK by our support team.
What’s not covered
View full terms & exclusions
Delivery & Timing
Delivery & Timing
About the Hidoes B10 1000W Fat Tyre Cruiser Electric Bike
Discover the Hidoes B10, a powerful electric cruiser designed for riders who want performance and comfort in every journey. Equipped with a 1000W motor and a 48V 12.5Ah battery, this e-bike delivers strong acceleration and an impressive 40-mile range on a single charge, perfect for daily commutes, coastal rides, or weekend escapes.
Built to handle all terrains with confidence, the B10 features fat tyres for exceptional grip and stability, and a robust frame that combines durability with style. With responsive brakes, intuitive controls and a comfortable riding position, this electric cruiser offers a smooth, enjoyable experience for riders looking to go further, faster and in comfort.
Specifications
- Motor: 1000W Brushless DC
- Battery: 48V 13Ah Lithium‑Ion
- Maximum Speed: 28 mph (45 km/h)
- Range: 18–21 miles (electric), up to 40 miles (pedal assist)
- Climbing Ability: 25°
- Brakes: Front & rear mechanical disc brakes + electronic brake
- Tyres: 20" × 4.0" fat tyres
- Weight: 37.5 kg (82.67 lbs)
- Maximum Load: 150 kg (331 lbs)
- IP Rating: IP54
- Charging Time: 6–8 hours
- Lighting: Front LED headlight and rear safety light
- Extras: Cowboy‑style seat, waterproof storage bag, LCD display
Sizing Guide
UK Road Use & Legal Information
UK Road Use & Legal Information
Returns & Delivery
Returns & Delivery
Order Confirmation
As soon as you place your order, we will pre-authorise your card, however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for shipment.
Once confirmed, we will process the payment and your order will be dispatched as soon as it is ready. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched. Orders to mainland UK are typically processed within 1-2 working days and delivered within 3-7 working days, but may be slightly longer for items for which customisation and/or White Glove Delivery service is involved - please see the estimated processing and delivery time provided on the relevant product page for specific details.
Where dispatch to UK destinations outside of mainland UK is available, delivery may be subject to extra charges and longer delivery times.
We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at orders@chilledrides.co.uk so that we can help.
Damages
We kindly ask that you carefully inspect all items upon delivery, even if you don't intend to use your item immediately. If any items appear damaged, please email clear photos and/or videos within 48 hours of receipt of your order to info@chilledrides.co.uk so we can assess the situation and provide guidance on the best next steps.
Please save all packaging materials and damaged goods in their original condition before filing a claim.
Missed Deliveries
After placing your order, once your item is prepared for dispatch, we or the relevant courier company will contact you via email, phone or SMS with tracking details and/or to arrange a convenient delivery slot. Please ensure that someone is available at the designated delivery address to sign for the package and let us and the courier know as soon as possible if you need to change the delivery date or time slot.
Once a delivery slot has been set, we cannot guarantee that it can be changed if adequate notice is not provided. Please Note: for any failed deliveries which require a new delivery date/time to be arranged, you will be responsible for paying the redelivery charge (typically around £70 for e-bike deliveries to mainland UK).
Cancellations & Refunds
If you decide to cancel your order and your item has already been dispatched, you will be responsible for any return shipping costs. Refunds will only be processed to the original payment method used for the purchase.
Returns Policy
Returns Policy
We want you to be completely satisfied with your purchase. If you're not, we offer a simple and transparent return process.
Total Return Window: 28 Days
You have 28 days from the day you receive your item to complete the return process. Here’s how it works:
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14 Days to Request a Return
You have 14 days from receiving your item to contact us and request a return. To initiate a return, please reach out via returns@chilledrides.co.uk. -
14 Days to Return the Item
If your return request is approved, you have an additional 14 days to return the item to us. We’ll send you instructions on how and where to send your package. The item must be in the same condition that you received it, unworn or unused, in its original condition, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Return shipping costs are the responsibility of the customer unless the item is faulty or damaged.
You are responsible for the cost of returning items, including shipping and any associated fees. Please make sure to send the return to the address we provide when you submit your return request. We recommend using a tracked and insured delivery service or courier for the return, and kindly email us the tracking number. We are not liable for any items lost in transit. Your refund will be processed within 10 business days of us receiving the returned item.
Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at returns@chilledrides.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Any claims for damages or discrepancies must be submitted within 48 hours of receipt of your goods and we request images and/or videos of the damage for our records. Please save all packaging materials and damaged goods before filing a claim.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items) and hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Missed Deliveries
After placing your order, once your item is prepared for dispatch, we or the relevant courier company will contact you via email, phone or SMS with tracking details and/or to arrange a convenient delivery slot. Please ensure that someone is available at the designated delivery address to sign for the package and let us and the courier know as soon as possible if you need to change the delivery date or time slot.
Once a delivery slot has been set, we cannot guarantee that it can be changed if adequate notice is not provided. Please Note: for any failed deliveries which require a new delivery date/time to be arranged, you will be responsible for paying the redelivery charge (typically around £70 for e-bike deliveries to mainland UK).
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please contact us at returns@chilledrides.co.uk before returning any items - items sent back to us without first requesting a return will not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please bear in mind it can take some time for your bank or credit card company to process and post the refund as well.
If more than 15 business days have passed since we’ve approved your return, please contact us at returns@chilledrides.co.uk.
Cancellations
If you decide to cancel your order and your item has already been dispatched, you will be responsible for any return shipping costs. Refunds will only be processed to the original payment method used for the purchase.
About Us
About Us
Our Story
Our Vision
Why Choose Us
We chose the name Chilled Rides for a reason - we don't just want to help our customers experience having relaxed, electric-powered rides on an e-bike or scooter, but to also make sure your whole experience with us is smooth and hassle-free. No stress, no worries, no headaches. We make sure to only work with the highest quality manufacturers, with UK warehouses to ensure our customers get fast delivery, and we're passionate about making your experience with us the very best.
It's easy for companies to say they value customer experience above everything else, but we know that unfortunately you can't always believe what retailers tell you. But we believe that actions speak louder than words and our aim is to surprise and impress all of our customers.
Occasional hiccups and delays are a part of life, but we see these as an opportunity to prove our dedication to customer service - a chance to stand out from our competition and give you such a smooth and chilled out experience you'll want to share it with everyone you know!
Our CEO & Founder
Hi I'm Steve, CEO at ChilledRides.co.uk. After 20 years working in telecoms and software sales, and seeing how technology paired with excellent customer service can be used as a force for good, I founded Chilled Rides to help the planet move towards a greener future and help people of all ages and abilities become more active and have fun at the same time.
I have a teenage daughter of my own and I want to make the world a better place for her and future generations. We hear about carbon emissions and global warming every day, and I believe the e-bike revolution is a huge and very easy way we can help protect our planet and create a sustainable future for ourselves, our children and our grandchildren.
Connect With Us
We thank you for your interest in ChilledRides.co.uk and invite you to explore our range. If you have any questions or need assistance, don't hesitate to reach out through our contact page https://chilledrides.co.uk/pages/contact.
Customer Testimonials
Hidoes HD-B10 1000W Fat Tyre Cruiser Electric Bike 40 Mile Range Review Summary
Overall Summary
What Customers Love
- Retro Motorcycle Styling: Owners consistently praise the bike's striking bobber-inspired design and vintage color palette, noting that it receives frequent compliments.
- Powerful 1000W Motor: The motor provides excellent acceleration and significant torque, allowing riders to maintain speed on inclines and across soft surfaces like grass or sand.
- Stable All-Terrain Ride: The 20x4.0 fat tires combined with a motorcycle-style front suspension fork provide a planted, confident feel on diverse surfaces.
- Large Clear Display: The integrated LCD screen is noted for being exceptionally large and easy to read even in direct sunlight, providing clear visibility of speed and battery levels.
- High Load Capacity: With its durable frame construction, the bike is rated to support up to 150kg, making it a viable option for a wider range of rider sizes.
Cons
- Uncomfortable Fixed Seat: The saddle is frequently described as having very little cushioning and a fixed height that can make pedaling awkward or tiring for taller riders.
- Significant Overall Weight: At over 80 pounds, the bike is exceptionally heavy, making it difficult to lift into vehicles, carry up stairs, or maneuver when the power is off.
- Optimistic Range Estimates: Real-world testing indicates that the actual distance on a single charge often falls closer to 20-25 miles when using full throttle, compared to the higher advertised range.
- Limited Turning Radius: Due to the "tank" style battery housing and wide front forks, the handlebars have a restricted range of motion, which can make tight turns or parking in small spaces difficult.
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