Quick answer
Can You Buy an E-Bike Through Cycle Solutions?
Yes. Chilled Rides accepts Cycle Solutions Cycle to Work orders for eligible e-bikes and accessories.
If your employer uses Cycle Solutions, you can choose your e-bike, request a quote from us, and use the Cycle Solutions process to get employer approval. Once everything has been approved and Cycle Solutions has issued the correct collection details, we can process your order.
Step-by-step
How to Use Cycle Solutions at Chilled Rides
The Cycle Solutions process starts with a quotation. Once you have chosen your e-bike and any accessories, we can prepare the details needed for your Cycle Solutions application.
Choose your e-bike
Browse our range and decide which e-bike, helmet or eligible accessories you would like to include.
Request a quote
Contact Chilled Rides with the product details and we will prepare the quotation information needed for your Cycle Solutions order.
Submit your request
Use your employer’s Cycle Solutions process to submit the quote or provisional order details for approval.
Wait for employer approval
Your employer reviews the request. Cycle Solutions then handles the order process once the employer has approved and funded it.
Receive your collection details
Cycle Solutions issues a Letter of Collection with the relevant redemption details once the order is ready to redeem.
We arrange your order
Once we have the correct confirmation from Cycle Solutions, we will process your order and arrange delivery or collection as appropriate.
Ready to apply?
Need a Cycle Solutions Quote?
Tell us which e-bike and accessories you would like to include, and we will prepare the quotation details you need for your Cycle Solutions application.
Useful to know
Cycle Solutions Scheme Details
Cycle Solutions is a Cycle to Work provider that allows employees to get a bike and accessories through their employer using salary sacrifice.
The exact package value and terms available to you depend on your employer’s Cycle Solutions setup, so it is worth checking your employer portal or HR team before choosing your e-bike.
Letter of Collection
Cycle Solutions uses a Letter of Collection process. We need the correct confirmation and redemption details before releasing any bike or equipment.
Quote-based order
You choose your e-bike, request a quote from Chilled Rides, then use your employer’s Cycle Solutions process to apply for approval.
Employer not registered?
If your employer does not currently offer Cycle Solutions, speak to your HR, payroll or benefits team. They can confirm whether Cycle Solutions is available to you.
Choosing your e-bike
Not Sure Which E-Bike to Choose?
Buying through Cycle to Work is a great opportunity to choose an e-bike that genuinely fits your everyday riding needs.
Before requesting a quote, think about your commute, storage space, hills, range needs and whether you need practical features such as mudguards, lights or a rear rack.
Popular choices for Cycle Solutions
FAQs
Cycle Solutions E-Bike FAQs
Does Chilled Rides accept Cycle Solutions Cycle to Work orders?
Yes. Chilled Rides accepts Cycle Solutions Cycle to Work orders for eligible e-bikes and accessories.
Can I use Cycle Solutions for an electric bike?
Yes, eligible e-bikes can usually be purchased through the Cycle to Work scheme, provided your employer and Cycle Solutions approve the request.
Do I need a quote before applying?
Yes. Choose the e-bike and accessories you would like, request a quote from Chilled Rides, then use the quotation details for your Cycle Solutions application.
What is a Letter of Collection?
A Letter of Collection is the confirmation used by Cycle Solutions to authorise release of the approved bike and equipment. We need the correct confirmation and redemption details before releasing the order.
How much can I spend through Cycle Solutions?
The available package value depends on your employer’s Cycle Solutions setup. Cycle Solutions says employers can choose the package value limit available to their organisation.
Can I include accessories?
Yes. Cycle to Work orders can include eligible cycle safety equipment as well as the bike itself, subject to scheme approval.
What happens after my Cycle Solutions order is approved?
Once your employer has approved and funded the order, Cycle Solutions issues the relevant collection or redemption details. Once we have the correct confirmation, we can process your order and arrange delivery or collection.
Can I use a discount code with Cycle Solutions?
This may depend on the promotion, the product and the terms of the scheme. If you have a discount code or offer in mind, contact us before submitting your quote so we can confirm what is possible.
Need help?
Need Help Using Cycle Solutions?
If you are planning to use Cycle Solutions for your next e-bike, we are happy to help. Contact us with the bike you are interested in and we can prepare a quote, explain the next steps and help you choose a model that fits your commute, budget and riding needs.