Quick answer
Can You Buy an E-Bike Through Vivup?
Yes. Chilled Rides accepts Vivup Cycle to Work orders for eligible e-bikes and accessories.
Vivup works slightly differently from voucher-based schemes. Instead of sending us a voucher, you request a quote from us, enter the quote details through Vivup, and once your employer has authorised the order, Vivup sends the official order details to us.
Step-by-step
How to Use Vivup at Chilled Rides
The Vivup process starts with a written quote. Once you have chosen your e-bike and any accessories, we can prepare the quote details you need for your Vivup application.
Choose your e-bike
Browse our range and decide which e-bike, helmet or eligible accessories you would like to include.
Request a quote
Contact us with the product details and we will prepare a written quote for your Vivup Cycle to Work application.
Enter the quote on Vivup
Log in to Vivup and enter the quote details on the Cycle to Work quote page.
Wait for employer approval
Your employer reviews the request and either authorises or rejects the order through Vivup.
Vivup sends us the order
Once approved, Vivup sends the official order details to Chilled Rides by email.
We arrange your order
Once everything is confirmed, we will contact you with the relevant delivery or collection information.
Ready to apply?
Need a Vivup Quote?
Tell us which e-bike and accessories you would like to include, and we will prepare the written quote details you need for your Vivup Cycle to Work application.
Useful to know
Vivup Cycle to Work Details
Vivup is a salary sacrifice Cycle to Work provider that allows eligible employees to spread the cost of a bike and safety equipment through salary reductions.
Vivup states that employees can save up to 42% on bikes, high-vis clothing and safety accessories, depending on their circumstances.
No voucher needed
Vivup does not work to a voucher scheme. After your employer approves your request, Vivup sends the official order to us directly.
Quote-based process
You choose your e-bike, request a quote from Chilled Rides, then enter the quote details through your Vivup account.
Employer not registered?
Speak to your HR, payroll or benefits team. We cannot register your employer, but we can explain the ordering process once they are set up with Vivup.
Choosing your e-bike
Not Sure Which E-Bike to Choose?
Buying through Cycle to Work is a great opportunity to choose an e-bike that genuinely fits your everyday riding needs.
Before requesting a quote, think about your commute, storage space, hills, range needs and whether you need practical features such as mudguards, lights or a rear rack.
Popular choices for Vivup
FAQs
Vivup E-Bike FAQs
Does Chilled Rides accept Vivup Cycle to Work orders?
Yes. Chilled Rides accepts Vivup Cycle to Work orders for eligible e-bikes and accessories.
Can I use Vivup for an electric bike?
Yes, eligible e-bikes can usually be purchased through the Cycle to Work scheme, provided your employer and Vivup approve the request.
Does Vivup use vouchers?
No. Vivup does not work to a voucher scheme. You enter your quote details through Vivup, your employer authorises the order, and Vivup then sends the official order details to us.
Do I need a quote before applying?
Yes. Choose the e-bike and accessories you would like, request a written quote from Chilled Rides, then enter the quote details through your Vivup account.
How much can I save through Vivup?
Vivup states that employees can save up to 42% on bikes and safety equipment, depending on their tax position and circumstances.
Can I include accessories?
Vivup’s Cycle to Work scheme can include eligible safety equipment as well as the bike itself, subject to scheme approval.
What happens after my Vivup order is approved?
Once your employer authorises the order, Vivup sends the official order details to Chilled Rides. We will then confirm the order and contact you with the relevant delivery or collection information.
Can I use a discount code with Vivup?
This may depend on the promotion, the product and the terms of the scheme. If you have a discount code or offer in mind, contact us before submitting your quote so we can confirm what is possible.
Need help?
Need Help Using Vivup?
If you are planning to use Vivup for your next e-bike, we are happy to help. Contact us with the bike you are interested in and we can prepare a quote, explain the next steps and help you choose a model that fits your commute, budget and riding needs.