Need longer than “Pay in 3”? Ask us about interest-free Buyline finance for your chosen e-bike, with terms of up to 11 months. Options vary by bike and are subject to eligibility and lender approval.
🔧 Bike setup & first ride
Boxed delivery — some final assembly and safety checks needed.
Your bike will arrive
boxed and approximately 80% assembled.
Some final assembly, adjustment and safety checks
will be needed before your first ride.
Depending on the model, this may include fitting or
checking the handlebars, stem, pedals or wheels,
checking tyre seating and pressures, adjusting
brakes and gears, and checking other safety-critical
components.
Please follow the manufacturer's instructions supplied
with your bike and make sure all required assembly,
adjustments and safety checks have been completed
correctly before riding.
If you're not confident carrying out the setup or checks
yourself, we recommend asking a competent bicycle
mechanic or suitably trained cycle professional to help.
You're responsible for making sure the bike is correctly
assembled and safe to ride before first use. Problems
caused or contributed to by incorrect assembly,
adjustment or missed safety checks may not be covered
as product faults.
We offer 28-day returns, subject to our returns policy. If you wish to return your bike, please contact us first so we can explain the process and any applicable return transport arrangements.
If an item is faulty, damaged or incorrect, your statutory consumer rights remain unaffected.