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AMCargobikes Deluxe Electric Cargo Bike 250W 15.5mph Top Speed EAPC

AMCargobikes Deluxe Electric Cargo Bike 250W 15.5mph Top Speed EAPC

Regular price £1,999.00
Regular price Sale price £1,999.00
Sale Sold out
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EAPC
5.0 3 online reviews
Title
🛡️ Warranty included + UK support — see details below ↓
✔ Secure checkout (Card, PayPal & instalments)
✔ Free UK delivery over £500
✔ 28-day returns for peace of mind
✔ UK-supported warranty included
✔ UK-based support when you need it
Is this right for you?
✔ Stands out for: high load capacity and utility-focused design
✔ Better than most for: carrying goods or passengers
✖ Trade-off: larger and less agile than standard bikes
Warranty & Support

AMCargobikes e-bike frames are covered by a 10-year warranty from the date of purchase (invoice date). This warranty includes a replacement frame and any damage to vital parts of the bicycle frame (not fork) as a result of normal private use. Labour charges are not included, and any labour must be performed by AMCargobikes unless agreed otherwise in advance.

AMCargobikes batteries are covered by a 6-month warranty.

In order to be eligible for warranty cover, all AMCargobikes bikes must undergo professional inspection and readjustment within the first 20 km, followed by servicing and any necessary adjustments after every 500 km. Please retain a copy of your bike's service record and related invoices for any warranty claims.

At a glance

• Warranty cover included
• UK-based support
• Help with parts, guidance and next steps

🛠️ Warranty cover

• Frame: 10 years
• Parts & components: 2 years

Battery cover: 6 months

What’s covered: Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.

💬 How support works

Support: Handled via our UK support team in partnership with the manufacturer.

If you need support, contact us with your order number and details of the issue. We’ll review the problem and guide you through the next steps. Proof of purchase and photos or videos of the damaged product are required with any warranty request.

Repair method: Coordinated from the UK by our support team.

Where possible, issues are resolved through troubleshooting or replacement parts before recommending more involved repairs.

⚠️ What’s not covered

Warranty does not cover normal wear and tear, accidental damage, misuse, or unauthorised modifications. Common wear items such as brake pads, tyres and chains are not typically covered, as expected with regular use.

For full details, please refer to the manufacturer’s warranty terms.

View full terms & exclusions

Warranty cover does not include wear and tear, accidental damage, misuse, neglect, water ingress, parts compromised due to corrosion due to the elements (moisture, heat, etc), or issues resulting from unauthorised modification.

Defects or damage resulting from any of the following are not covered by warranty:

  • Users disassembling, repairing or modifying the bike themselves, and any failures caused by non-compliance with the rules of use.
  • Failure caused by user accident, or improper use or storage by the user.
  • The cost of going to other repair shops for repairs without consent.
  • Slight scratches or damage to outer packaging caused by the logistics company during shipping of the accessories.

Additionally, any defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair or adjustment, in a manner that varies from the instruction manual, are not covered.

Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.

Delivery & Timing

AMCargobikes ordered partially assembled are usually delivered to most UK mainland addresses within 1-2 weeks of order placement. Fully built bikes ordered with our Ready to Ride service typically take an additional 2 weeks or so, due to longer assembly and shipping times.

We strongly discourage the Partially Built option, as many customers struggle to complete the required steps.

Tracking details are provided once bikes are ready for dispatch. Please note that, since bikes are shipped from Denmark and need to pass through customs, occasional delays can occur which are outside of our control.

About the AMCargobikes Deluxe Electric Cargo Bike

The AMCargobikes Deluxe electric cargo bike is the ultimate choice for those seeking superior performance, durability, and convenience. Designed by the renowned Danish brand AMCargobikes, this model is built to handle everyday transport with ease.

Equipped with a powerful Japanese Dapu motor and a high-capacity 10.4Ah battery, it delivers up to 50km of range per charge, ensuring reliable assistance even in colder weather. The hydraulic front and rear brake system provides effortless stopping power with minimal hand force, reducing maintenance while enhancing safety.

This Deluxe model also includes three anti-puncture tyres, giving you peace of mind and eliminating the hassle of unexpected flats. The intuitive LCD display makes operation simple for all riders, while the spacious cargo area ensures you can transport goods, passengers, or pets effortlessly.

Perfect for urban commutes, school runs, or business deliveries, the AMCargobikes Deluxe Electric Cargo Bike blends Scandinavian craftsmanship with practicality, offering a smooth, safe, and eco-friendly ride.

Delivery & Import Information

AMCargobikes electric bikes are manufactured in Denmark and shipped to the UK. Import taxes are covered by Chilled Rides so there is no additional cost to you. Delivery of items over £500 is free to mainland UK, excluding Northern Ireland, the Channel Islands, the Isle of Man and Northern Scotland. Delivery to these addresses is not calculated at checkout so please contact us for a custom quote if you live in one of these areas.

Included Accessories

  • Removable canopy system with transparent panorama canopy and side entrance
  • High quality front and rear fenders
  • Luggage rack with straps
  • Chain cover
  • Bell and several reflectors
  • 2 x powerful LED headlights and 1 x rear light
  • Safety belt for 4 children (Y safety belt)
  • Children’s bench for 4 children
  • Step board for children

Specifications

  • Colour: Black frame (5 treatments: Paint, lacquering, antirust treatment and anti-slip seal)
  • Display: User-friendly Deluxe Digital LCD display with 6 speed options
  • Electronic “Walking mode": Hold down a button on the display and the bike drives up to 5 km/h
  • Motor: Powerful and robust 250W brushless engine with latest “Low-Energy Consumption & No Noise" technology providing up to 25 km/h at the highest speed level, CE approved
  • Battery: 36V, 10.4Ah 374WH Li-ion battery with anti-theft lock (CE approved).
  • Charger: Intelligent TURBO charger, with reduced charging time. Stops charging when the battery is fully charged, CE, GS & TÜV approved
  • Gear: 6 external Shimano Tourney (SIS) gear with freewheel and Shimano gear shifter
  • Brakes: Hydraulic brakes: 2 x front brakes & 1 rear brake + parking brake
  • Front wheels: 20″ strong anti-puncture Kenda tyres with reflection line
  • Back wheel: 26″ strong anti-puncture Kenda tyre with reflection line
  • Rims: Aluminium wheels with heavy duty stainless spokes
  • Loading capacity: 150 kg
  • Box dimensions: 91 x 59 cm (LxW)
  • Weight: 47 kg
  • Dimensions: 214 x 88 x 126 cm (LxWxH)
  • CE: CE marked / approved
  • EAPC: EAPC compliant

Assembly - IMPORTANT - PLEASE READ

Bikes are delivered only partly assembled. Assembly completion does not require any special tools, just a wrench, hex wrench and screwdriver. However, we highly recommend taking the fully built "Ready to Ride Delivery" option, as some of our customers have advised they have found it difficult and time-consuming to complete the assembly.

This will add a week or so to the delivery lead time, but will give you the reassurance that the bike has been fully built by professionals.

Product Information

Returns & Delivery

Order Confirmation

As soon as you place your order, we will pre-authorise your card, however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for shipment.

Once confirmed, we will process the payment and your order will be dispatched as soon as it is ready. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched. Orders to mainland UK are typically processed within 1-2 working days and delivered within 3-7 working days, but may be slightly longer for items for which customisation and/or White Glove Delivery service is involved - please see the estimated processing and delivery time provided on the relevant product page for specific details.

Where dispatch to UK destinations outside of mainland UK is available, delivery may be subject to extra charges and longer delivery times.

We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at orders@chilledrides.co.uk so that we can help.

Damages

We kindly ask that you carefully inspect all items upon delivery, even if you don't intend to use your item immediately. If any items appear damaged, please email clear photos and/or videos within 48 hours of receipt of your order to info@chilledrides.co.uk so we can assess the situation and provide guidance on the best next steps.

Please save all packaging materials and damaged goods in their original condition before filing a claim.

Missed Deliveries

After placing your order, once your item is prepared for dispatch, we or the relevant courier company will contact you via email, phone or SMS with tracking details and/or to arrange a convenient delivery slot. Please ensure that someone is available at the designated delivery address to sign for the package and let us and the courier know as soon as possible if you need to change the delivery date or time slot.

Once a delivery slot has been set, we cannot guarantee that it can be changed if adequate notice is not provided. Please Note: for any failed deliveries which require a new delivery date/time to be arranged, you will be responsible for paying the redelivery charge (typically around £70 for e-bike deliveries to mainland UK).

Cancellations & Refunds

If you decide to cancel your order and your item has already been dispatched, you will be responsible for any return shipping costs. Refunds will only be processed to the original payment method used for the purchase.



Returns Policy

We want you to be completely satisfied with your purchase. If you're not, we offer a simple and transparent return process.

Total Return Window: 28 Days

You have 28 days from the day you receive your item to complete the return process. Here’s how it works:

  • 14 Days to Request a Return
    You have 14 days from receiving your item to contact us and request a return. To initiate a return, please reach out via returns@chilledrides.co.uk.
  • 14 Days to Return the Item
    If your return request is approved, you have an additional 14 days to return the item to us. We’ll send you instructions on how and where to send your package. The item must be in the same condition that you received it, unworn or unused, in its original condition, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Return shipping costs are the responsibility of the customer unless the item is faulty or damaged.

You are responsible for the cost of returning items, including shipping and any associated fees. Please make sure to send the return to the address we provide when you submit your return request. We recommend using a tracked and insured delivery service or courier for the return, and kindly email us the tracking number. We are not liable for any items lost in transit. Your refund will be processed within 10 business days of us receiving the returned item.

Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at returns@chilledrides.co.uk

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Any claims for damages or discrepancies must be submitted within 48 hours of receipt of your goods and we request images and/or videos of the damage for our records. Please save all packaging materials and damaged goods before filing a claim.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalised items) and hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Missed Deliveries

After placing your order, once your item is prepared for dispatch, we or the relevant courier company will contact you via email, phone or SMS with tracking details and/or to arrange a convenient delivery slot. Please ensure that someone is available at the designated delivery address to sign for the package and let us and the courier know as soon as possible if you need to change the delivery date or time slot.

Once a delivery slot has been set, we cannot guarantee that it can be changed if adequate notice is not provided. Please Note: for any failed deliveries which require a new delivery date/time to be arranged, you will be responsible for paying the redelivery charge (typically around £70 for e-bike deliveries to mainland UK).

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please contact us at returns@chilledrides.co.uk before returning any items - items sent back to us without first requesting a return will not be accepted.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please bear in mind it can take some time for your bank or credit card company to process and post the refund as well.

If more than 15 business days have passed since we’ve approved your return, please contact us at returns@chilledrides.co.uk

Cancellations

If you decide to cancel your order and your item has already been dispatched, you will be responsible for any return shipping costs. Refunds will only be processed to the original payment method used for the purchase.

 

About Us

From the Founder

Like many of our customers, I wasn't always an e-bike rider myself. In fact, the idea for Chilled Rides started with a long weekend in Lisbon with my wife and a couple of friends, and an unexpected introduction to electric bikes.

We wanted to make the most of our three days there, so our friends Neil and Laura suggested a bike tour of Alfama, the oldest part of the city.

There was just one problem: Alfama is also incredibly hilly.

Instead of a traditional bike tour, they booked us onto an e-bike tour. It was my first time riding an electric bike, and my wife and I absolutely loved it. Suddenly the hills weren't something to dread. We could focus on the views, explore more of the city and just enjoy the experience instead of worrying about how much energy we had left.

When we got back to the UK, we couldn't stop talking about it. The more we learned about e-bikes, the more we realised how many people were missing out on something that could genuinely improve the way they travel and spend their free time. They make cycling more accessible, help people tackle longer journeys with confidence and make getting outdoors more enjoyable.

That eventually led to the creation of Chilled Rides.

What started as a memorable weekend in Lisbon has grown into a business built around helping people find the right e-bike, understand their options and discover for themselves what made us fall in love with e-bikes in the first place.

Us with the rest of the group, about to head into Alfama!:

Our Vision

We believe e-bikes have the power to make everyday life a little better.

They can help people get around more easily, spend less time sitting in traffic, enjoy the outdoors more often and stay active for longer. For a lot of riders, they bring back the simple enjoyment of cycling without some of the barriers that put people off traditional bikes.

At Chilled Rides, our vision is to make choosing and owning an e-bike as straightforward as possible. By providing clear information, honest guidance and practical tools, we want more people to feel confident making the switch and seeing what an e-bike can do for them.

And perhaps most importantly, we think life is just that much better when people can chill out every now and then, enjoy the journey and have a little more fun along the way.

Why Choose Us

Buying an e-bike should be exciting, not confusing.

At Chilled Rides, we're here to help you find the right bike for your needs with clear information, honest advice and practical guidance. Whether you're comparing different models, trying to understand UK road-use rules or just working out which bike is right for your lifestyle, we believe you should have the information you need to make a confident decision.

We've invested heavily in tools and resources designed to make choosing an e-bike easier, including our Bike Finder, real-world range estimates and straightforward product information. We focus on being transparent about what each bike is designed for, who it's best suited to and what you can realistically expect from it.

We're not interested in pushing people towards the most expensive option or making exaggerated claims. Our goal is simple: help you find an e-bike you'll genuinely enjoy riding and feel good about owning for years to come.

Who's Behind Chilled Rides?

Hi, I'm Steve, founder of Chilled Rides.

Before starting Chilled Rides, I spent more than 20 years working in telecoms and software, helping customers navigate complex technology purchases. That experience taught me the importance of clear information, honest advice and great customer service — principles that still guide everything we do today.

I have a teenage daughter, and like most parents I want her to grow up in a world that's a little cleaner, healthier and less dependent on cars. While e-bikes won't solve every problem, I genuinely believe they can help more people choose an enjoyable and practical alternative for everyday journeys.

My goal with Chilled Rides is simple: make it easier for people to find the right e-bike for their needs, understand their options and buy with confidence.

Connect With Us

Thanks for taking the time to learn a little more about Chilled Rides.

Whether you're already part of the e-bike community or just starting to explore the possibilities, we'd love to stay connected. Follow us on social media for new products, riding inspiration, buying advice and the latest updates from the world of e-bikes.

View full details
  • Mark A.

    My Dad was looking for a new bike and called these guys, the advice he was given was really helpful and they even upgraded him FOC price was excellent they even delivered much quicker that they suggested and kept us informed true customer service well done guys.

    View on Trustpilot 
  • Tamacin T.

    Excellent 5* company,which l highly recommend. From being an interested buyer, to then a customer l have had a thorough experience,either by phone calls or,by emails. there customer service is second to none. Don’t hesitate to buy from ,you won’t be disappointed.

    View on Trustpilot 
  • Jack M.

    Very honest and reliable company with top notch communication throughout my order. When I received the product it was just as I expected, very neatly packaged safe and secure and the bike is absolutely amazing. Couldn't recommend this company enough!

    View on Trustpilot 
  • Natalie F.

    Fantastic service. There was a delay with the delivery but Steve was incredibly helpful and kept me updated every step of the way. Thank you very much.

    View on Trustpilot 
  • Dennis C.

    Quick delivery, good communication. Easy to assemble good product

    View on Trustpilot 
  • Will F.

    Just like to say thanks to Steve and all the team at chilled rides. For my Cyrusher ranger great bike
    Thanks will Finlayson

    View on Trustpilot 
  • Clifford H.

    Easy ordering process and swift delivery

    View on Trustpilot 
  • James P.

    Was a little dubious at first due to a lack of reviews about the website, but they turned out to be incredibly helpful. They kept me updated throughout the process, the delivery was quick and they were able to adjust last minute to deliver to my neighbour, as a result of me not being home to receive the the delivery.

    View on Trustpilot 
  • Marie W.

    Everything about the bike was perfect and just what we wanted.

    View on Trustpilot 
1 of 9

5.0

3 online ratings
The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

AMCargobikes Deluxe Electric Cargo Bike 250W 15.5mph Top Speed EAPC Review Summary

5.0

3 online ratings
The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

Overall Summary

This electric cargo bike is largely praised for its robust construction, spacious cargo area, and comprehensive safety features, making it a reliable choice for families and businesses. Riders frequently highlight the effortless electric assist, which simplifies navigating diverse terrains and carrying heavy loads. The design is often noted for its practicality and comfort, offering a smooth and enjoyable experience for both the rider and passengers. Users appreciate the user-friendly controls and the eco-friendly aspect of the bike for daily commutes and errands.

What Customers Love

  • Robust, Durable Build: The bikes feature solid construction and durable materials, ensuring longevity and reliability.
  • Large Cargo Capacity: They offer a spacious cargo box, often capable of seating up to four children comfortably with safety belts, or transporting significant goods.
  • Excellent Safety Features: Reviewers consistently praise the safety belts, strong disc brakes (including hydraulic and electric braking systems), good lighting, and anti-tilt steering for enhanced security.
  • Effortless Electric Assist: The 250W motor provides smooth and powerful assistance, making uphill climbs and heavy loads manageable and riding easy.
  • Comfortable Ride: Designed with passenger comfort in mind, including features like anti-slip floors and benches, contributing to an enjoyable experience.
  • User-Friendly Controls: The bikes are equipped with intuitive digital LCD displays and straightforward controls, making them easy to operate.
  • Anti-Puncture Tires: Several models include strong anti-puncture tires, reducing the hassle of flats and ensuring a more reliable ride.
  • Eco-Friendly Option: It is seen as a sustainable and greener alternative to cars for urban transport and daily errands.

Cons

  • Subpar Front Light: The front light is often criticized for being inadequate and powered by AA batteries, which require frequent replacement.
  • Challenging Assembly: Some customers found self-assembly difficult and time-consuming, recommending the professional assembly option.
  • Motor Push Lag: For some rear-motor models, the motor continues to push for a few seconds after pedaling stops, requiring adjustment to riding style.
  • High Initial Cost: Electric cargo bikes are noted as being significantly more expensive than their non-electric counterparts.
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