• Batribike Trail Electric Mountain Bike
  • Batribike Trail Electric Mountain Bike
  • Batribike Trail Electric Mountain Bike
  • Batribike Trail Electric Mountain Bike
1 4

Batribike Trail Electric Mountain Bike

Batribike Trail Electric Mountain Bike

£1,499.00
£1,499.00
Sale Sold out
Fast Delivery Available
Spread payments available. See payment options
Could your employer help you spread the cost? Cycle to Work

Many UK employees can get an e-bike through a Cycle to Work scheme, spreading the cost through payroll and potentially saving on tax and National Insurance.

Not sure if your employer offers one? It may be worth asking HR — many people are eligible without realising.

Learn how Cycle to Work works →
EAPC 250W continuous rated motor · 15.5mph max assisted speed
Battery
Frame Size
Free delivery Mainland UK over £500
28-day returns See our returns policy
UK-based support Phone, live chat & email
0% interest finance available

Need longer than “Pay in 3”? Ask us about interest-free Buyline finance for your chosen e-bike, with terms of up to 11 months. Options vary by bike and are subject to eligibility and lender approval.

Explore your payment options Please contact us before placing your order to enquire about Buyline.
🔧 Bike setup & first ride Boxed delivery — some final assembly and safety checks needed.

Your bike will arrive boxed and approximately 80% assembled. Some final assembly, adjustment and safety checks will be needed before your first ride.

Depending on the model, this may include fitting or checking the handlebars, stem, pedals or wheels, checking tyre seating and pressures, adjusting brakes and gears, and checking other safety-critical components.

Please follow the manufacturer's instructions supplied with your bike and make sure all required assembly, adjustments and safety checks have been completed correctly before riding.

If you're not confident carrying out the setup or checks yourself, we recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.

You're responsible for making sure the bike is correctly assembled and safe to ride before first use. Problems caused or contributed to by incorrect assembly, adjustment or missed safety checks may not be covered as product faults.

Read about assembly, servicing & aftercare →

Is this right for you?
✔ Stands out for: 29" wheels, MTB geometry and Suntour XCM32 suspension fork
✔ Better than most for: rougher leisure rides, gravel paths and trail-style riding
✖ Trade-off: more off-road focused, so less fully equipped for daily commuting as standard

At a glance

THE ESSENTIALS
Purpose-built hardtail 43 / 48cm MTB frame
Adjustable trail fork 100mm XCM32 · rebound
Grip off the tarmac WTB Trail Boss 29×2.25in
Hydraulic disc brakes 180mm front / 160mm rear
8-speed drivetrain Shimano Essa
Danish electric system 43Nm Promovec hub

THE VALUE BEHIND THE BIKE · Trail

What are you actually paying for?

Trail is not trying to be the cheapest way to get electric assistance. The value lies in bike-specific trail equipment, named components and a supported Danish electric system.

Traction and control on uneven ground

WTB Trail Boss 29-inch tyres, hardtail MTB geometry and a Suntour 100mm suspension fork with lockout and rebound adjustment address real problems on forest tracks.

A drivetrain and brakes you can identify

Shimano MT200 hydraulic disc brakes and 8-speed Essa gearing give you recognisable components rather than vague claims about off-road performance.

Longer-term battery and motor support

Batribike's UK network supports the Promovec system, with a five-year battery warranty after registration and three-year cover on the motor.

Warranty & Support

Batribike frames are covered by a 5-year warranty. This warranty includes a replacement frame only. This covers manufacturer defects in materials and/or workmanship for 5 years from the date of original purchase.

Motors are covered for 3 years and all other components are covered for 2 years.

For any warranty claims, buyers must provide sufficient proof of purchase, a description of the defect, and visible proof of the defect (photos and/or videos), along with the item's serial number (if any).

At a glance

• Warranty cover included
• UK-based support
• Help with parts, guidance and next steps

🛠️ Warranty cover

  • Frame: 5 years
  • Motor: 3 years
  • Other electrical & mechanical parts: 2 years

Battery cover: 5 years (to activate your battery warranty, you must register it through Promovec at https://reg.promovec.com/en/warrenty-and-registration no later than 14 days after the purchase date)

What’s covered: Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.

💬 How support works

Support: Handled via our UK support team in partnership with the manufacturer.

If you need support, contact us with your order number and details of the issue. We’ll review the problem and guide you through the next steps. Proof of purchase and photos or videos of the damaged product are required with any warranty request.

Repair method: Coordinated from the UK by our support team.

Where possible, issues are resolved through troubleshooting or replacement parts before recommending more involved repairs.

⚠️ What’s not covered

Warranty does not cover normal wear and tear, accidental damage, misuse, or unauthorised modifications. Common wear items such as brake pads, tyres, chains and accessories are not typically covered, as expected with regular use.

For full details, please refer to the manufacturer’s warranty terms.

View full terms & exclusions

Warranty cover does not include wear and tear, accidental damage, misuse, neglect, water ingress, parts compromised due to corrosion due to the elements (moisture, heat, etc), or issues resulting from unauthorised modification.

Defects or damage resulting from any of the following are not covered by warranty:

  • Users disassembling, repairing or modifying the bike themselves, and any failures caused by non-compliance with the rules of use.
  • Failure caused by user accident, or improper use or storage by the user.
  • The cost of going to other repair shops for repairs without consent.
  • Slight scratches or damage to outer packaging caused by the logistics company during shipping of the accessories.

Additionally, any defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair or adjustment, in a manner that varies from the Owner's Manual, are not covered.

Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.

🔧 Assembly, servicing & aftercare

If your bike arrives boxed or partially assembled, any remaining assembly, adjustment and safety checks need to be completed correctly before you ride it. Please follow the manufacturer's instructions supplied with your bike.

If you're not confident carrying out the setup or checks yourself, we strongly recommend using a competent bicycle mechanic or suitably trained cycle professional.

You're responsible for making sure the bike is correctly assembled and safe to ride before first use, as well as for routine servicing, adjustment and maintenance. Problems caused or contributed to by incorrect assembly, setup, misuse, wear or inadequate maintenance may not be covered as product faults.

This does not affect your statutory rights in relation to genuinely faulty goods.

View our Warranty, Repairs & Aftercare Policy →

Delivery & Timing

Bikes are usually delivered to most UK mainland addresses within 3–7 working days of order placement. Northern Ireland, Northern Scotland and the Channel Islands may take longer and may incur additional shipping fees.

Bikes are delivered boxed and around 80% assembled. Some final assembly, adjustment and safety checks will therefore be needed before your first ride. Depending on the model, this may include fitting or checking the handlebars, stem, pedals or wheels, checking tyre seating and pressures, adjusting brakes and gears, and checking spokes, fasteners and other safety-critical components.

Please follow the manufacturer's instructions supplied with your bike and make sure everything is correctly assembled, adjusted and secure before riding. If you're not confident carrying out the setup or checks yourself, we recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.

Orders are processed within 1–2 working days before dispatch. Delivery times may be slightly longer for made-to-order, fully built or other specialist delivery options.

Returns & Refunds

We offer 28-day returns, subject to our returns policy. If you wish to return your bike, please contact us first so we can explain the process and any applicable return transport arrangements.

If an item is faulty, damaged or incorrect, your statutory consumer rights remain unaffected.

Read our full Returns & Refunds Policy →

View full details

FIND YOUR BATRIBIKE

Four ways to ride. Find yours.

Compare the Route, Tour, SUV and Trail, then switch between S step-through and X crossbar frames without leaving this page. Follow the product link when you're ready to choose a battery and size.

The everyday essential

Route

43Nm Promovec rear hub · 8-speed gearing · 27.5-inch tyres

Batribike Route S Step-Through Hybrid E-Bike

Route S · Step-through

An easy-access frame for town journeys, regular stops and relaxed leisure rides.

Frame sizes: 43cm / 48cm

Battery options: 374Wh Standard / 504Wh Boost

From £1,299.00

View Route S

Comfort for longer rides

Tour

43Nm Promovec rear hub · Suntour NVX30 fork · WTB Riddler tyres

Batribike Tour S Step-Through Hybrid E-Bike

Tour S · Step-through

A low-entry frame for easy mounting, with suspension comfort for uneven daily routes.

Frame sizes: 43cm / 48cm

Battery options: 374Wh Standard / 504Wh Boost

From £1,349.00

View Tour S

Equipped for all-road use

SUV

55Nm Promovec rear hub · 9-speed Shimano CUES · rack and lights

Batribike SUV S Step-Through Hybrid E-Bike

SUV S · Step-through

An accessible step-through with everyday accessories and confidence on rougher paths.

Frame sizes: 43cm / 48cm

Battery options: 374Wh Standard / 504Wh Boost

From £1,599.00

View SUV S

Built for exploring

Trail

43Nm Promovec rear hub · 100mm Suntour fork · WTB Trail Boss tyres

Hardtail MTB · one frame style
CURRENT BIKEBatribike Trail Electric Mountain Bike

Trail

A hardtail MTB frame for forest tracks and mixed off-road leisure riding.

Frame sizes: 43cm / 48cm

Battery options: 374Wh Standard / 504Wh Boost

From £1,499.00

View Trail

S and X share most running gear within each family; the main difference is frame shape and fit. Prices reflect the selected model's starting specification. Battery choice and final availability are confirmed on its own product page.

THE PEOPLE BEHIND YOUR NEXT RIDE

Don't just take our word for it.

Real riders, real experiences. See what customers say about getting advice, feeling looked after and enjoying their new bikes.

★★★★★
Real five-star customer stories Selected reviews published in 2026 Explore all Trustpilot reviews

Swipe to see what customers say about each promise

01 BEFORE YOU BUY

Advice that actually helps you decide

We'll explain what a bike suits — and the compromises — rather than just chase the sale.

Find your bike

★★★★★ 5-star review

“Steve spent ages chatting with me. Great communication. Very helpful. Very supportive.”
Kevin Wright
Read full review

★★★★★ 5-star review

“I had a few questions before making the purchase, and staff at Chilled Rides were helpful on the phone.”
Amanda S
Read full review
02 FROM ORDER TO DELIVERY

Real people, not radio silence

Contactable UK-based support when you need an answer about your order, delivery or bike.

Speak to our team

★★★★★ 5-star review

“And thanks to Steve for every reply to all my questions and information I’ve needed along the way!”
Steve Harding
Read full review

★★★★★ 5-star review

“Superb service from the team at Chilled Rides. Thank you”
Anastasia Baker
Read full review
03 AFTER YOU'VE BOUGHT

The conversation doesn't end at checkout

Questions and problems can arise after delivery. We'll help you navigate the next steps.

Read our aftercare policy

★★★★★ 5-star review

“The customer service was excellent — very helpful, responsive, and quick to resolve an issue with the battery.”
Maggie
Read full review

★★★★★ 5-star review

“Good follow up call post order and great after sales customer service following a couple of questions I had.”
Neil Angel
Read full review