Batribike SUV X Crossbar Hybrid E-Bike 250W 15.5mph Top Speed EAPC
Batribike SUV X Crossbar Hybrid E-Bike 250W 15.5mph Top Speed EAPC
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Could your employer help you spread the cost? Cycle to Work
Many UK employees can get an e-bike through a Cycle to Work scheme, spreading the cost through payroll and potentially saving on tax and National Insurance.
Not sure if your employer offers one? It may be worth asking HR — many people are eligible without realising.
Learn how Cycle to Work works →🔧 Bike setup & first ride Some final setup may be needed before your first ride.
How your bike arrives varies by brand and delivery method.
If it arrives boxed or partially assembled, any remaining assembly, adjustment and safety checks need to be completed correctly before you ride it. Please follow the manufacturer's instructions supplied with your bike.
If you're not confident carrying out the setup or checks yourself, we strongly recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.
You're responsible for making sure the bike is correctly assembled and safe to ride before first use. Problems caused or contributed to by incorrect assembly, adjustment or missed safety checks may not be covered as product faults.
If your bike arrives fully assembled, we still recommend giving it a quick check on arrival in case anything has moved during transit.
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✔ Better than most for: everyday riding with extra comfort on gravel and uneven paths
✖ Trade-off: more substantial than a simple city e-bike, so less ideal if you need something lightweight
Warranty & Support
At a glance
• UK-based support
• Help with parts, guidance and next steps
Warranty cover
Battery cover: 5 years (to activate your battery warranty, you must register it through Promovec at https://reg.promovec.com/en/warrenty-and-registration no later than 14 days after the purchase date)
What’s covered: Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.
How support works
Support: Handled via our UK support team in partnership with the manufacturer.
Repair method: Coordinated from the UK by our support team.
What’s not covered
View full terms & exclusions
Assembly, servicing & aftercare
If your bike arrives boxed or partially assembled, any remaining assembly, adjustment and safety checks need to be completed correctly before you ride it. Please follow the manufacturer's instructions supplied with your bike.
If you're not confident carrying out the setup or checks yourself, we strongly recommend using a competent bicycle mechanic or suitably trained cycle professional.
You're responsible for making sure the bike is correctly assembled and safe to ride before first use, as well as for routine servicing, adjustment and maintenance. Problems caused or contributed to by incorrect assembly, setup, misuse, wear or inadequate maintenance may not be covered as product faults.
This does not affect your statutory rights in relation to genuinely faulty goods.
Delivery & Timing
Delivery & Timing
About the Batribike SUV X E-Bike
The Batribike SUV X is a fully equipped crossbar e-bike built for riders who want everyday practicality with a more capable, all-road character. Sharing DNA with Batribike’s Trail platform, it is designed for commuting, leisure rides, gravel paths and uneven surfaces, while its traditional frame style gives it a sportier feel than the low-entry SUV S.
Powered by a 250W Promovec rear hub motor with 55Nm of torque, the SUV X delivers smooth, confident assistance for town riding, headwinds, gentle hills and more demanding everyday routes. The Danish-made Promovec IT3 battery is integrated neatly into the frame, with a choice of 374Wh Standard or 504Wh Boost battery depending on your range needs.
A Suntour XCM32 suspension fork with 100mm travel, Shimano CUES 9-speed gearing, Shimano MT200 hydraulic disc brakes, 29" x 2.1" puncture-resistant Kenda tyres, mudguards, lights, rear rack and kickstand make the SUV X a strong choice for riders who want one versatile e-bike for commuting, leisure and mixed-surface riding. Designed for UK road use, the Batribike SUV X has a continuous motor output of 250W and provides pedal assistance up to 15.5mph.
Specifications
- Motor: Promovec Rear Hub Motor
- Motor Power: 250W
- Torque: 55Nm
- Battery: Danish-Made Promovec IT3 Battery
- Battery Options: Promovec IT3 374Wh or Promovec IT3 504Wh
- Battery Placement: Integrated into frame
- Fixed Battery: Yes
- Display: Promovec Graphic Slim D700
- App Connectivity: Promovec e-connect app compatible
- Walk Assist: Yes
- Assistance Levels: 5
- Frame: Aluminium Crossbar Frame
- Frame Sizes: 45cm, 52cm
- Suspension: Suntour XCM32 Suspension Fork with 100mm Travel, Lockout and Adjustable Rebound
- Gearing System: 9-Speed Shimano CUES with Shadow Design
- Brakes: Shimano MT200 Hydraulic Disc Brakes
- Tyres: Kenda Small Block 8 29" x 2.1" Puncture-Resistant Tyres
- Mudguards: Included
- Front Light: Herrmans MR8E
- Rear Light: Herrmans H-Trace
- Rear Rack: Included
- Kickstand: Included
- Basket: Optional
- Child Seat Mounting: Yes
- Cable Routing: Integrated Cable Routing
- Stem: Fixed 70mm / 31.8mm Stem
- Saddle: DDK Saddle
- Lock: Not included
- Max Assisted Speed: 25km/h / 15.5mph
- Recommended Rider Height: Approx. 155–185cm, based on Batribike’s frame-size guide for the available 45cm and 52cm frame sizes
- Colour: Oxblood
Positioning Within The Batribike Range
The Batribike SUV X is the crossbar-frame version of the SUV platform. Compared with the SUV S, it offers a more traditional and slightly sportier frame style while keeping the same practical all-road equipment: 55Nm Promovec rear hub motor, 29" x 2.1" Kenda tyres, Suntour XCM32 suspension fork, Shimano CUES 9-speed gearing, hydraulic disc brakes, lights, mudguards, rear rack and kickstand. The SUV S is the easier-access low-entry option, while the SUV X is better suited to riders who prefer a conventional crossbar frame.
SUV X Sizing Guide
- Frame Sizes: 45cm, 52cm
- Approx. Rider Height for 45cm Frame: 155–170cm
- Approx. Rider Height for 52cm Frame: 170–185cm
Returns & Delivery
Returns & Delivery
Change-of-mind returns: You have 14 days after delivery to request a return, followed by 14 days to send it back. You may inspect the bike as you reasonably would in a shop, but use beyond reasonable inspection that reduces its value may result in a deduction from your refund.
Return transport: For change-of-mind e-bike returns, customers normally cover return transport. Collection from most mainland UK addresses typically costs £50–£100.
Faulty or damaged goods: Different rules apply — contact us and we’ll arrange the appropriate next step.
Returns Policy
Returns Policy
Changed your mind? You have 14 days from receiving your order to request a return, followed by a further 14 days to send it back.
You may inspect the bike as you reasonably would in a shop. However, if it has been ridden or used beyond reasonable inspection and this reduces its value, a proportionate deduction may be made from your refund.
For change-of-mind e-bike returns, return transport is normally the customer's responsibility. Collection from most mainland UK addresses typically costs £50–£100.
If your bike is faulty, damaged or incorrect, different arrangements apply — please contact us before arranging a return or repair.
About Us
About Us
From the Founder
Like many of our customers, I wasn't always an e-bike rider myself. In fact, the idea for Chilled Rides started with a long weekend in Lisbon with my wife and a couple of friends, and an unexpected introduction to electric bikes.
We wanted to make the most of our three days there, so our friends Neil and Laura suggested a bike tour of Alfama, the oldest part of the city.
There was just one problem: Alfama is also incredibly hilly.
Instead of a traditional bike tour, they booked us onto an e-bike tour. It was my first time riding an electric bike, and my wife and I absolutely loved it. Suddenly the hills weren't something to dread. We could focus on the views, explore more of the city and just enjoy the experience instead of worrying about how much energy we had left.
When we got back to the UK, we couldn't stop talking about it. The more we learned about e-bikes, the more we realised how many people were missing out on something that could genuinely improve the way they travel and spend their free time. They make cycling more accessible, help people tackle longer journeys with confidence and make getting outdoors more enjoyable.
That eventually led to the creation of Chilled Rides.
What started as a memorable weekend in Lisbon has grown into a business built around helping people find the right e-bike, understand their options and discover for themselves what made us fall in love with e-bikes in the first place.
Our Vision
We believe e-bikes have the power to make everyday life a little better.
They can help people get around more easily, spend less time sitting in traffic, enjoy the outdoors more often and stay active for longer. For a lot of riders, they bring back the simple enjoyment of cycling without some of the barriers that put people off traditional bikes.
At Chilled Rides, our vision is to make choosing and owning an e-bike as straightforward as possible. By providing clear information, honest guidance and practical tools, we want more people to feel confident making the switch and seeing what an e-bike can do for them.
And perhaps most importantly, we think life is just that much better when people can chill out every now and then, enjoy the journey and have a little more fun along the way.
Why Choose Us
Buying an e-bike should be exciting, not confusing.
At Chilled Rides, we're here to help you find the right bike for your needs with clear information, honest advice and practical guidance. Whether you're comparing different models, trying to understand UK road-use rules or just working out which bike is right for your lifestyle, we believe you should have the information you need to make a confident decision.
We've invested heavily in tools and resources designed to make choosing an e-bike easier, including our Bike Finder, real-world range estimates and straightforward product information. We focus on being transparent about what each bike is designed for, who it's best suited to and what you can realistically expect from it.
We're not interested in pushing people towards the most expensive option or making exaggerated claims. Our goal is simple: help you find an e-bike you'll genuinely enjoy riding and feel good about owning for years to come.
Who's Behind Chilled Rides?
Hi, I'm Steve, founder of Chilled Rides.
Before starting Chilled Rides, I spent more than 20 years working in telecoms and software, helping customers navigate complex technology purchases. That experience taught me the importance of clear information, honest advice and great customer service — principles that still guide everything we do today.
I have a teenage daughter, and like most parents I want her to grow up in a world that's a little cleaner, healthier and less dependent on cars. While e-bikes won't solve every problem, I genuinely believe they can help more people choose an enjoyable and practical alternative for everyday journeys.
My goal with Chilled Rides is simple: make it easier for people to find the right e-bike for their needs, understand their options and buy with confidence.
Connect With Us
Thanks for taking the time to learn a little more about Chilled Rides.
Whether you're already part of the e-bike community or just starting to explore the possibilities, we'd love to stay connected. Follow us on social media for new products, riding inspiration, buying advice and the latest updates from the world of e-bikes.
