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Cyrusher Flex Electric Mountain Bike

Cyrusher Flex Electric Mountain Bike

1 total reviews

Regular price £1,499.00
Regular price £1,799.00 Sale price £1,499.00
Sale Sold out
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Could your employer help you spread the cost? Cycle to Work

Many UK employees can get an e-bike through a Cycle to Work scheme, spreading the cost through payroll and potentially saving on tax and National Insurance.

Not sure if your employer offers one? It may be worth asking HR — many people are eligible without realising.

Learn how Cycle to Work works →
EAPC 250W continuous rated motor · 15.5mph max assisted speed
Colour
Free delivery Mainland UK over £500
28-day returns See our returns policy
UK-based support Phone, live chat & email
CHILLED RIDES · BIKE COMPARISON LAB

Chilled Rides · Bike Comparison Lab

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Compare bikes across brands — range, power, comfort, equipment and riding suitability, with our expert take on the trade-offs. Search for two e-bikes to unlock your side-by-side comparison.

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Need longer than “Pay in 3”? Ask us about interest-free Buyline finance for your chosen e-bike, with terms of up to 11 months. Options vary by bike and are subject to eligibility and lender approval.

Explore your payment options Please contact us before placing your order to enquire about Buyline.
🔧 Bike setup & first ride Boxed delivery — some final assembly and safety checks needed.

Your bike will arrive boxed and approximately 80% assembled. Some final assembly, adjustment and safety checks will be needed before your first ride.

Depending on the model, this may include fitting or checking the handlebars, stem, pedals or wheels, checking tyre seating and pressures, adjusting brakes and gears, and checking other safety-critical components.

Please follow the manufacturer's instructions supplied with your bike and make sure all required assembly, adjustments and safety checks have been completed correctly before riding.

If you're not confident carrying out the setup or checks yourself, we recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.

You're responsible for making sure the bike is correctly assembled and safe to ride before first use. Problems caused or contributed to by incorrect assembly, adjustment or missed safety checks may not be covered as product faults.

Read about assembly, servicing & aftercare →

Is this right for you?
✔ Stands out for: Full suspension, torque/cadence options and 720Wh removable battery
✔ Better than most for: Kenda 27.5 × 2.6in tyres, 8-speed gearing and hydraulic discs
✖ Trade-off: Around 31kg; rack and mudguards extra, with conflicting supplier sizing guidance

At a glance

THE ESSENTIALS
Removable ride-day battery 720Wh (48V, 15Ah)
Tailor the pedal feel Torque & cadence sensing
Smoother mixed-surface rides Front & rear suspension
Adapt to changing terrain Shimano 8-speed
Grip without full fat tyres Kenda 27.5 × 2.6in
Confident braking Hydraulic disc brakes

ONE BIKE FOR MORE TYPES OF RIDE

What are you actually paying for?

The Flex earns its place by combining useful trail comfort with familiar everyday components.

Suspension at both ends

A front fork and rear shock take the edge off potholes, gravel and light-trail chatter, making repeated uneven surfaces more comfortable.

Choose the feel of assistance

Switchable torque and cadence sensing lets riders favour responsive pedal-linked support or steadier assistance on relaxed journeys.

A balanced mixed-surface specification

Its 720Wh removable battery, Shimano 8-speed gears, hydraulic brakes and 27.5 × 2.6-inch tyres form a versatile commuting and leisure package.

Warranty & Support

Cyrusher e-bikes come with a 2-year warranty covering critical components including the motor, controller, and bike frame. This covers manufacturer defects in materials and/or workmanship for 2 years from the date of original purchase.

A 1-year warranty applies to components including lithium-ion batteries, brakes, front fork & rear shock, bike computer, pedal assistant sensor (PAS sensor), battery charger, rims, stem, handlebar, headset, seat post, bottom bracket, crank set, rear rack, and any shifting systems.

At a glance

• Warranty cover included
• UK-based support
• Help with parts, guidance and next steps

🛠️ Warranty cover

• Frame, motor & controller: 2 years
• Other parts & components: 1 year

Battery cover: 1 year

What’s covered: Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.

💬 How support works

Support: Handled via our UK support team in partnership with the manufacturer.

If you need support, contact us with your order number and details of the issue. We’ll review the problem and guide you through the next steps. Proof of purchase and photos or videos of the damaged product are required with any warranty request.

Repair method: Coordinated from the UK by our support team.

Where possible, issues are resolved through troubleshooting or replacement parts before recommending more involved repairs.

⚠️ What’s not covered

Warranty does not cover normal wear and tear, accidental damage, misuse, or unauthorised modifications. Common wear items such as brake pads, tyres, chains and accessories are not typically covered, as expected with regular use.

For full details, please refer to the manufacturer’s warranty terms.

View full terms & exclusions

Warranty cover does not include wear and tear, accidental damage, misuse, neglect, water ingress, parts compromised due to corrosion due to the elements (moisture, heat, etc), or issues resulting from unauthorised modification.

Defects or damage resulting from any of the following are not covered by warranty:

  • Users disassembling, repairing or modifying the bike themselves, and any failures caused by non-compliance with the rules of use.
  • Failure caused by user accident, or improper use or storage by the user.
  • The cost of going to other repair shops for repairs without consent.
  • Slight scratches or damage to outer packaging caused by the logistics company during shipping of the accessories.

Additionally, any defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair or adjustment, in a manner that varies from the Owner's Manual, are not covered.

Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.

🔧 Assembly, servicing & aftercare

If your bike arrives boxed or partially assembled, any remaining assembly, adjustment and safety checks need to be completed correctly before you ride it. Please follow the manufacturer's instructions supplied with your bike.

If you're not confident carrying out the setup or checks yourself, we strongly recommend using a competent bicycle mechanic or suitably trained cycle professional.

You're responsible for making sure the bike is correctly assembled and safe to ride before first use, as well as for routine servicing, adjustment and maintenance. Problems caused or contributed to by incorrect assembly, setup, misuse, wear or inadequate maintenance may not be covered as product faults.

This does not affect your statutory rights in relation to genuinely faulty goods.

View our Warranty, Repairs & Aftercare Policy →

Delivery & Timing

Bikes are usually delivered to most UK mainland addresses within 3–7 working days of order placement. Northern Ireland, Northern Scotland and the Channel Islands may take longer and may incur additional shipping fees.

Bikes are delivered boxed and around 80% assembled. Some final assembly, adjustment and safety checks will therefore be needed before your first ride. Depending on the model, this may include fitting or checking the handlebars, stem, pedals or wheels, checking tyre seating and pressures, adjusting brakes and gears, and checking spokes, fasteners and other safety-critical components.

Please follow the manufacturer's instructions supplied with your bike and make sure everything is correctly assembled, adjusted and secure before riding. If you're not confident carrying out the setup or checks yourself, we recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.

Orders are processed within 1–2 working days before dispatch. Delivery times may be slightly longer for made-to-order, fully built or other specialist delivery options.

Returns & Refunds

We offer 28-day returns, subject to our returns policy. If you wish to return your bike, please contact us first so we can explain the process and any applicable return transport arrangements.

If an item is faulty, damaged or incorrect, your statutory consumer rights remain unaffected.

Read our full Returns & Refunds Policy →

View full details

THE PEOPLE BEHIND YOUR NEXT RIDE

Don't just take our word for it.

Real riders, real experiences. See what customers say about getting advice, feeling looked after and enjoying their new bikes.

★★★★★
Real five-star customer stories Selected reviews published in 2026 Explore all Trustpilot reviews

Swipe to see what customers say about each promise

01 BEFORE YOU BUY

Advice that actually helps you decide

We'll explain what a bike suits — and the compromises — rather than just chase the sale.

Find your bike

★★★★★ 5-star review

“Steve spent ages chatting with me. Great communication. Very helpful. Very supportive.”
Read full review

★★★★★ 5-star review

“I had a few questions before making the purchase, and staff at Chilled Rides were helpful on the phone.”
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02 FROM ORDER TO DELIVERY

Real people, not radio silence

Contactable UK-based support when you need an answer about your order, delivery or bike.

Speak to our team

★★★★★ 5-star review

“And thanks to Steve for every reply to all my questions and information I’ve needed along the way!”
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★★★★★ 5-star review

“Superb service from the team at Chilled Rides. Thank you”
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03 AFTER YOU'VE BOUGHT

The conversation doesn't end at checkout

Questions and problems can arise after delivery. We'll help you navigate the next steps.

Read our aftercare policy

★★★★★ 5-star review

“The customer service was excellent — very helpful, responsive, and quick to resolve an issue with the battery.”
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★★★★★ 5-star review

“Good follow up call post order and great after sales customer service following a couple of questions I had.”
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