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Cycle to Work
Many UK employees can get an e-bike through a Cycle to Work scheme, spreading the cost through payroll and potentially saving on tax and National Insurance.
Not sure if your employer offers one? It may be worth asking HR — many people are eligible without realising.
EAPC
250W continuous rated motor · 15.5mph max assisted speed
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£
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🔧 Bike setup & first ride
Boxed delivery — some final assembly and safety checks needed.
Your bike will arrive
boxed and approximately 80% assembled.
Some final assembly, adjustment and safety checks
will be needed before your first ride.
Depending on the model, this may include fitting or
checking the handlebars, stem, pedals or wheels,
checking tyre seating and pressures, adjusting
brakes and gears, and checking other safety-critical
components.
Please follow the manufacturer's instructions supplied
with your bike and make sure all required assembly,
adjustments and safety checks have been completed
correctly before riding.
If you're not confident carrying out the setup or checks
yourself, we recommend asking a competent bicycle
mechanic or suitably trained cycle professional to help.
You're responsible for making sure the bike is correctly
assembled and safe to ride before first use. Problems
caused or contributed to by incorrect assembly,
adjustment or missed safety checks may not be covered
as product faults.
✔ Stands out for: 65 Nm of torque, 20×3.0 tyres and front suspension give this folder a reassuring, planted riding feel
✔ Better than most for: low step-through access, a full rear rack and integrated rear turn signals add genuine everyday practicality
✖ Trade-off: at 28 kg, it is better suited to folding for storage or car transport than being carried regularly
At a glance
THE ESSENTIALS
Helpful climbing assistance65Nm torque
Stable, planted handling20 × 3-inch tyres
Easier to storeFolding frame
Handy everyday carryingHeavy-duty rear rack
Be more visible turningRear turn signals
Take the edge off bumpsFront suspension
About the Cyrusher Loop 2.0
The Cyrusher Loop 2.0 is a folding step-through e-bike built for riders who want easier storage without giving up the stable, substantial feel of a wider-tyred bike. Its low-entry frame makes getting on and off straightforward, while 20×3.0 tyres, front suspension and an upright riding position give it a comfortable, planted feel on everyday routes. When space matters, the frame folds down for easier storage at home or transport in the car.
A 250W rear hub motor delivers up to 65 Nm of torque, paired with a cadence sensor and removable 48V 10.4Ah battery. Shimano Tourney 7-speed gearing gives you useful flexibility as the terrain changes, while mechanical disc brakes provide dependable stopping control. The wider tyres and suspension fork also help smooth out rougher surfaces without turning the Loop into an oversized full-fat-tyre bike.
Practical touches include a heavy-duty rear rack, integrated front light, rear turn signals and a colour LCD display. At 28 kg, the Loop 2.0 is best viewed as a space-saving, comfort-focused folder rather than a lightweight bike for frequent carrying, making it particularly well suited to riders who value stability, easy access and useful everyday carrying capacity.
Cyrusher e-bikes come with a 2-year warranty covering critical components including the motor, controller, and bike frame. This covers manufacturer defects in materials and/or workmanship for 2 years from the date of original purchase.
A 1-year warranty applies to components including lithium-ion batteries, brakes, front fork & rear shock, bike computer, pedal assistant sensor (PAS sensor), battery charger, rims, stem, handlebar, headset, seat post, bottom bracket, crank set, rear rack, and any shifting systems.
At a glance
• Warranty cover included
• UK-based support
• Help with parts, guidance and next steps
🛠️
Warranty cover
• Frame, motor & controller: 2 years
• Other parts & components: 1 year
Battery cover:
1 year
What’s covered:
Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.
💬
How support works
Support:
Handled via our UK support team in partnership with the manufacturer.
If you need support, contact us with your order number and details of the issue. We’ll review the problem and guide you through the next steps. Proof of purchase and photos or videos of the damaged product are required with any warranty request.
Repair method:
Coordinated from the UK by our support team.
Where possible, issues are resolved through troubleshooting or replacement parts before recommending more involved repairs.
⚠️
What’s not covered
Warranty does not cover normal wear and tear, accidental damage, misuse, or unauthorised modifications. Common wear items such as brake pads, tyres, chains and accessories are not typically covered, as expected with regular use.
For full details, please refer to the manufacturer’s warranty terms.
View full terms & exclusions
Warranty cover does not include wear and tear, accidental damage, misuse, neglect, water ingress, parts compromised due to corrosion due to the elements (moisture, heat, etc), or issues resulting from unauthorised modification.
Defects or damage resulting from any of the following are not covered by warranty:
Users disassembling, repairing or modifying the bike themselves, and any failures caused by non-compliance with the rules of use.
Failure caused by user accident, or improper use or storage by the user.
The cost of going to other repair shops for repairs without consent.
Slight scratches or damage to outer packaging caused by the logistics company during shipping of the accessories.
Additionally, any defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair or adjustment, in a manner that varies from the Owner's Manual, are not covered.
Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.
🔧
Assembly, servicing & aftercare
If your bike arrives boxed or partially assembled, any remaining
assembly, adjustment and safety checks need to be completed correctly
before you ride it. Please follow the manufacturer's instructions
supplied with your bike.
If you're not confident carrying out the setup or checks yourself,
we strongly recommend using a competent bicycle mechanic or suitably
trained cycle professional.
You're responsible for making sure the bike is correctly assembled
and safe to ride before first use, as well as for routine servicing,
adjustment and maintenance. Problems caused or contributed to by
incorrect assembly, setup, misuse, wear or inadequate maintenance
may not be covered as product faults.
This does not affect your statutory rights in relation to genuinely
faulty goods.
Bikes are usually delivered to most UK mainland addresses within 3–7 working days of order placement. Northern Ireland, Northern Scotland and the Channel Islands may take longer and may incur additional shipping fees.
Bikes are delivered boxed and around 80% assembled. Some final assembly, adjustment and safety checks will therefore be needed before your first ride. Depending on the model, this may include fitting or checking the handlebars, stem, pedals or wheels, checking tyre seating and pressures, adjusting brakes and gears, and checking spokes, fasteners and other safety-critical components.
Please follow the manufacturer's instructions supplied with your bike and make sure everything is correctly assembled, adjusted and secure before riding. If you're not confident carrying out the setup or checks yourself, we recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.
Orders are processed within 1–2 working days before dispatch. Delivery times may be slightly longer for made-to-order, fully built or other specialist delivery options.
Returns & Refunds
We offer 28-day returns, subject to our returns policy. If you wish to return your bike, please contact us first so we can explain the process and any applicable return transport arrangements.
If an item is faulty, damaged or incorrect, your statutory consumer rights remain unaffected.