Many UK employees can get an e-bike through a Cycle to Work scheme, spreading the cost through payroll and potentially saving on tax and National Insurance.
Not sure if your employer offers one? It may be worth asking HR — many people are eligible without realising.
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Need longer than “Pay in 3”? Ask us about interest-free Buyline finance for your chosen e-bike, with terms of up to 11 months. Options vary by bike and are subject to eligibility and lender approval.
Explore your payment options Please contact us before placing your order to enquire about Buyline.Your bike will arrive boxed and approximately 80% assembled. Some final assembly, adjustment and safety checks will be needed before your first ride.
Depending on the model, this may include fitting or checking the handlebars, stem, pedals or wheels, checking tyre seating and pressures, adjusting brakes and gears, and checking other safety-critical components.
Please follow the manufacturer's instructions supplied with your bike and make sure all required assembly, adjustments and safety checks have been completed correctly before riding.
If you're not confident carrying out the setup or checks yourself, we recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.
You're responsible for making sure the bike is correctly assembled and safe to ride before first use. Problems caused or contributed to by incorrect assembly, adjustment or missed safety checks may not be covered as product faults.
Conservative range is an estimate; actual distance varies with terrain, rider weight and assistance.
WHY THIS MODEL COSTS MORE
The Trax 2.0 is designed for riders who want more than a basic fat-tyre e-bike. Its premium is in the hardware you ride with: a substantial battery, more sophisticated suspension and clearly specified control components.
The 52V 20Ah battery provides 1,040Wh of nominal energy capacity. That's meaningful extra capacity for assisted riding, rather than relying on an optimistic range figure. How far you actually travel still depends on terrain, rider weight, weather and assistance level.
An improved four-bar rear suspension system, DNM rear air shock and suspension fork combine with 26 × 4-inch Kenda fat tyres to help smooth uneven tracks and rough surfaces. That's a practical comfort benefit, not just a dramatic-looking frame.
Tektro HD-E3940 four-piston hydraulic disc brakes are a tangible braking upgrade. Torque-and-cadence sensing and Shimano nine-speed gearing add useful control when setting off, changing pace and riding across varied terrain.
The Cyrusher Trax 2.0 is a premium full-suspension fat tyre e-bike built for riders who want comfort, stability and all-terrain capability in a more accessible step-through frame. With its bold design, 26" x 4.0" Kenda fat tyres and upgraded 4-bar suspension system, it’s designed to feel confident across rough tracks, forest paths, gravel routes, uneven roads and everyday urban rides.
Powered by a 52V 250W Bafang rear hub motor with 95Nm of torque and a large 52V 20Ah battery, the Trax 2.0 gives strong assisted support for hills, heavier riders and longer adventure rides. The combination of torque and cadence sensing helps deliver responsive pedal assistance, while the Shimano 9-speed gearing gives you useful control across mixed terrain.
The Trax 2.0 also upgrades key safety and control features, including Tektro 4-piston hydraulic disc brakes, a bright 20W front light with integrated horn, rear turn signal lighting and a redesigned colour display. Designed for UK road use, the Cyrusher Trax 2.0 has a continuous motor output of 250W and provides pedal assistance up to 15.5mph.
Compared with the original Trax, the Cyrusher Trax 2.0 brings a series of useful upgrades focused on braking, visibility, charging and ride control. Here’s what’s changed:
| Upgrade Area | Trax 1.0 | Trax 2.0 | What This Means |
|---|---|---|---|
| Rear Suspension | 4-link rear suspension system | Improved 4-link rear suspension system | Better comfort and control over rough tracks, gravel and uneven ground. |
| Gearing | Shimano 9-speed ASLM20109RC | Shimano 9-speed CUES ASLU40009RC | Updated Shimano drivetrain for reliable shifting across mixed terrain. |
| Brakes | Logan HD-E500 2-piston hydraulic disc brakes | Tektro HD-E3940 4-piston hydraulic disc brakes | Stronger braking performance and added confidence on descents or heavier rides. |
| Charger | 52V 2A charger | 52V 3A charger | Faster charging compared with the previous version. |
| Headlight | 250 lumen headlight | Upgraded 560–1000 max lumen front light | Better visibility for early morning, evening and low-light riding. |
| Turn Signal Light | Not included | Included | Extra visibility when signalling your intentions on the road or shared paths. |
Battery cover: 1 year
What’s covered: Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.
Support: Handled via our UK support team in partnership with the manufacturer.
Repair method: Coordinated from the UK by our support team.
If your bike arrives boxed or partially assembled, any remaining assembly, adjustment and safety checks need to be completed correctly before you ride it. Please follow the manufacturer's instructions supplied with your bike.
If you're not confident carrying out the setup or checks yourself, we strongly recommend using a competent bicycle mechanic or suitably trained cycle professional.
You're responsible for making sure the bike is correctly assembled and safe to ride before first use, as well as for routine servicing, adjustment and maintenance. Problems caused or contributed to by incorrect assembly, setup, misuse, wear or inadequate maintenance may not be covered as product faults.
This does not affect your statutory rights in relation to genuinely faulty goods.
We offer 28-day returns, subject to our returns policy. If you wish to return your bike, please contact us first so we can explain the process and any applicable return transport arrangements.
If an item is faulty, damaged or incorrect, your statutory consumer rights remain unaffected.
THE PEOPLE BEHIND YOUR NEXT RIDE
Real riders, real experiences. See what customers say about getting advice, feeling looked after and enjoying their new bikes.
Swipe to see what customers say about each promise
We'll explain what a bike suits — and the compromises — rather than just chase the sale.
Find your bike★★★★★ 5-star review
“Steve spent ages chatting with me. Great communication. Very helpful. Very supportive.”
★★★★★ 5-star review
“I had a few questions before making the purchase, and staff at Chilled Rides were helpful on the phone.”
Contactable UK-based support when you need an answer about your order, delivery or bike.
Speak to our team★★★★★ 5-star review
“And thanks to Steve for every reply to all my questions and information I’ve needed along the way!”
★★★★★ 5-star review
“Superb service from the team at Chilled Rides. Thank you”
Questions and problems can arise after delivery. We'll help you navigate the next steps.
Read our aftercare policy★★★★★ 5-star review
“The customer service was excellent — very helpful, responsive, and quick to resolve an issue with the battery.”
★★★★★ 5-star review
“Good follow up call post order and great after sales customer service following a couple of questions I had.”
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