Easier mounting
The low step-through frame is helpful for riders who dislike swinging a leg over a high top tube.
E-Go Step Folding Step-Through E-Bike
E-Go Step Folding Step-Through E-Bike
Regular price
£999.00
Regular price
£1,312.00
Sale price
£999.00
Unit price
per
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EAPC
250W continuous rated motor · 15.5mph max assisted speed
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🔧 Bike setup & first ride Boxed delivery — some final assembly and safety checks needed.
Your bike will arrive boxed and approximately 80% assembled. Some final assembly, adjustment and safety checks will be needed before your first ride.
Depending on the model, this may include fitting or checking the handlebars, stem, pedals or wheels, checking tyre seating and pressures, adjusting brakes and gears, and checking other safety-critical components.
Please follow the manufacturer's instructions supplied with your bike and make sure all required assembly, adjustments and safety checks have been completed correctly before riding.
If you're not confident carrying out the setup or checks yourself, we recommend asking a competent bicycle mechanic or suitably trained cycle professional to help.
You're responsible for making sure the bike is correctly assembled and safe to ride before first use. Problems caused or contributed to by incorrect assembly, adjustment or missed safety checks may not be covered as product faults.
Is this right for you?
✔ Stands out for: low step-through frame that's easier to get on and off than most folding e-bikes.
✔ Better than most for: folding convenience with a comfortable, confidence-inspiring riding position.
✖ Trade-off: Slightly heavier than ultra-light folding bikes focused purely on portability.
✔ Better than most for: folding convenience with a comfortable, confidence-inspiring riding position.
✖ Trade-off: Slightly heavier than ultra-light folding bikes focused purely on portability.
At a glance
THE ESSENTIALS
Step on and off more easily
Low step-through frame
Fit your bike into less space
Folds to 84 × 46 × 72cm
Longer rides between charges
504Wh removable battery
More controlled stopping
Hydraulic disc brakes
Choose the right gear
Shimano 7-speed gearing
Comfort for everyday routes
20 × 2.35-inch tyres
WHY CHOOSE THE STEP
What are you actually paying for?
The Step puts easier access and more battery capacity ahead of minimal weight.
More capacity between charges
A 504Wh removable battery offers substantially more nominal capacity than E-Go's 252Wh compact models.
Practical daily specification
Shimano 7-speed gears, hydraulic disc brakes and 20-inch wheels suit commuting and leisure riding.
About the E-Go Step Folding Electric Bike
The E-Go Step combines the practicality of a folding electric bike with the comfort and accessibility of a low step-through frame. Designed for riders who prefer easier mounting and dismounting, it's an excellent choice for everyday journeys, leisure rides, motorhome trips and anyone looking for a comfortable, confidence-inspiring ride.
Powered by a smooth 250W rear hub motor and a removable 504Wh LG battery, the E-Go Step provides reliable pedal assistance while remaining fully road legal as an EAPC. Shimano 7-speed gearing, hydraulic disc brakes and wide 2.3 x 20-inch tyres help deliver a stable and enjoyable riding experience, whether you're commuting, exploring local cycle paths or enjoying a leisurely day out.
When it's time to store or transport the bike, the frame folds down in just four simple steps to a compact size. With practical features including integrated lights, mudguards and a 120kg payload capacity, the E-Go Step offers an ideal balance of comfort, convenience and everyday usability.
Specifications
- Net Weight: 23 kg
- Battery: 14Ah/504Wh Samsung/LG Lithium Ion Battery
- 3 modes: Pedal assist (5 levels), walk and standard bike mode
- Motor: 250W
- Torque: ~40Nm
- Wheels: 20” x 2.35"
- Folded size: 84cm x 46cm x 72cm
- Payload: 120kg
- Maximum Assisted Speed: 15mph
- Range: Up to 90km (~56 miles)
- Recommended Rider Height: ~5'1" to 6'4" (155cm to 193cm)
- Compliance: CE, EN15194 and EN14764 compliant
What's Included?
- Front and rear mudguards
- Kickstand
- Battery and charger
- Front and rear light
- Tool bag
- Seat post lock
Please note, the pictures used are for colour reference only, rear rack is not included in the price.
Warranty & Support
At a glance
• Warranty cover included
• UK-based support
• Help with parts, guidance and next steps
• UK-based support
• Help with parts, guidance and next steps
Warranty cover
Battery cover: 1 year
What’s covered: Chilled Rides will replace any component that is deemed to be defective or damaged, and not as a result of user error, including damage incurred during shipment.
How support works
Support: Handled via our UK support team in partnership with the manufacturer.
Repair method: Coordinated from the UK by our support team.
Where possible, issues are resolved through troubleshooting or replacement parts before recommending more involved repairs.
What’s not covered
View full terms & exclusions
Assembly, servicing & aftercare
If your bike arrives boxed or partially assembled, any remaining assembly, adjustment and safety checks need to be completed correctly before you ride it. Please follow the manufacturer's instructions supplied with your bike.
If you're not confident carrying out the setup or checks yourself, we strongly recommend using a competent bicycle mechanic or suitably trained cycle professional.
You're responsible for making sure the bike is correctly assembled and safe to ride before first use, as well as for routine servicing, adjustment and maintenance. Problems caused or contributed to by incorrect assembly, setup, misuse, wear or inadequate maintenance may not be covered as product faults.
This does not affect your statutory rights in relation to genuinely faulty goods.
Delivery & Timing
Delivery & Timing
Returns & Refunds
We offer 28-day returns, subject to our returns policy. If you wish to return your bike, please contact us first so we can explain the process and any applicable return transport arrangements.
If an item is faulty, damaged or incorrect, your statutory consumer rights remain unaffected.
FIND THE RIGHT E-GO
Which E-Go is right for you?
Choose the type of riding that suits you, then compare three genuinely similar models in detail. You can switch families without leaving this page.
YOUR CLOSEST ALTERNATIVES
Compare: Compact & convenient
Ideal when folding, lifting and compact storage matter most. Compare basic simplicity, larger wheels and gears, or a belt drive with more natural-feeling pedal assistance.
Swipe sideways to compare all three bikes
| Compare | |||
|---|---|---|---|
| Standout advantage | Single-speed simplicity at just 15kg | 20-inch wheels, 7 gears and 110kg payload | Belt drive, 3-speed hub and torque sensing |
| Riding & fit | |||
| Best suited to | Short urban trips and easy storage | Urban commuting and varied terrain | Portability with refined riding |
| Frame & access | Low-step aluminium folding frame | Aluminium folding frame | Compact folding frame |
| Bike weight | 15kg | 18kg | 15kg |
| Wheel size | 16-inch | 20-inch | 16-inch |
| Rider height | 152–183cm | 152–183cm | 150–183cm |
| Electric assistance | |||
| Motor | 250W / 36V | 250W / 36V | 250W / 36V |
| Pedal-assist sensor | Not specified | Not specified | Torque sensor |
| Battery | 6.4Ah removable seat-post | 7Ah / 252Wh | 7Ah / approx. 252Wh; seat-post |
| Conservative range | 20–27 miles | 20–27 miles | 20–27 miles |
| Components & practicality | |||
| Gearing | Single speed | Shimano 7-speed | Shimano 3-speed internal hub |
| Drive system | Chain | Chain | Low-maintenance belt |
| Brakes | Disc brakes | Hydraulic disc brakes | Tektro hydraulic disc brakes |
| Folded dimensions | 82 × 37 × 68cm | 82 × 46 × 72cm | 82 × 37 × 68cm |
| Maximum payload | 100kg | 110kg | 100kg |
| Everyday equipment | Lights, mudguards, kickstand | Lights, mudguards, kickstand | Lights, mudguards, kickstand |
Weights, dimensions and specifications are as listed by E-Go; riding range depends on conditions. Prices are live and may change.
YOUR CLOSEST ALTERNATIVES
Compare: Everyday comfort & range
The three 504Wh folding models suit longer everyday rides. Choose an accessible step-through, a lighter all-rounder or the cushioning of wide fat tyres.
Swipe sideways to compare all three bikes
| Compare | |||
|---|---|---|---|
| Standout advantage | Easy-access step-through with hydraulic brakes | Lightest in this group at 20kg | 4-inch fat tyres for more cushioning |
| Riding & fit | |||
| Best suited to | Easy mounting and everyday leisure | Versatile commuting and leisure | Rougher roads and relaxed leisure |
| Frame & access | Low step-through folding frame | Low-step folding frame | Fat-tyre folding frame |
| Bike weight | 23kg | 20kg | 25kg |
| Wheels & tyres | 20 × 2.35-inch | 20 × 2.35-inch | 20 × 4-inch fat tyres |
| Rider height | 155–193cm | 152–193cm | 155–193cm |
| Electric assistance | |||
| Motor | 250W rear-hub | 250W rear-hub | 250W rear-hub |
| Motor torque | Approx. 40Nm | Approx. 40Nm | Approx. 40Nm |
| Battery | 504Wh / 14Ah | 504Wh / 14Ah | 504Wh / 14Ah |
| Conservative range | 36–49 miles | 36–49 miles | 36–49 miles |
| Components & practicality | |||
| Gearing | Shimano 7-speed | Shimano 7-speed | Shimano 7-speed |
| Drive system | Chain | Chain | Chain |
| Brakes | Hydraulic disc brakes | Front/rear disc brakes | Front/rear disc brakes |
| Folded dimensions | 84 × 46 × 72cm | 83 × 48 × 72cm | 93 × 48 × 70cm |
| Maximum payload | 120kg | 130kg | 130kg |
| Everyday equipment | Lights, mudguards, kickstand | Lights, mudguards, kickstand | Lights, mudguards |
Weights, dimensions and specifications are as listed by E-Go; riding range depends on conditions. Prices are live and may change.
YOUR CLOSEST ALTERNATIVES
Compare: Carbon & premium engineering
Carbon construction reduces weight. The CarbonStep offers 20-inch wheels and low-step access, while both CarbonLite bikes use powerful 75Nm mid-drive motors; the 3S offers three hub gears, and CarbonLite prioritises minimum weight.
Swipe sideways to compare all three bikes
| Compare | |||
|---|---|---|---|
| Standout advantage | Carbon low-step frame and 20-inch wheels | 75Nm mid-drive with 3 internal gears | Lightest at 14kg, with carbon wheels |
| Riding & fit | |||
| Best suited to | Low-step access and easier lifting | Premium gearing and low-maintenance travel | Minimum weight and premium assistance |
| Frame & access | Carbon-fibre low step-through | Carbon-fibre folding frame | Carbon-fibre folding construction |
| Bike weight | 17kg including battery | 15.3kg including battery/mudguards | 14kg |
| Wheels & tyres | 20-inch; tyre size not stated | 18 × 2.0-inch Kenda; alloy wheels | 18 × 1.75-inch Innova; carbon wheels |
| Rider height | 155–185cm | 150–183cm | 150–183cm |
| Electric assistance | |||
| Motor | 250W rear-hub | 250W Star Union mid-drive | 250W Star Union mid-drive |
| Motor torque | 42Nm | 75Nm | 75Nm |
| Pedal-assist sensor | Torque sensor | Torque sensor | Torque sensor |
| Battery | 7Ah / 252Wh removable seat-post | 7Ah Samsung seat-post | 7Ah Samsung seat-post |
| Conservative range | 28–39 miles | 20–27 miles | 20–27 miles |
| Components & practicality | |||
| Gearing | Shimano Tourney 7-speed | Shimano Nexus 3-speed hub | Not specified in listing |
| Drive system | Chain / derailleur | Low-maintenance belt | Carbon belt |
| Brakes | Tektro M280 hydraulic disc | Tektro HD-M280 hydraulic disc | Tektro HD-M280 hydraulic disc |
| Folded dimensions | 78 × 67 × 47cm | 78 × 68 × 50cm | 78 × 68 × 50cm |
| Maximum payload | 105kg | 100kg | 100kg |
| Display | Colour display | Integrated Topology TFT | Integrated Topology TFT |
Weights, dimensions and specifications are as listed by E-Go; riding range depends on conditions. Prices are live and may change.
A useful rule of thumb: A lower price does not automatically mean a less capable bike. Think about how often you'll fold it, how far you'll ride and whether frame access or low-maintenance components matter more.
THE PEOPLE BEHIND YOUR NEXT RIDE
Don't just take our word for it.
Real riders, real experiences. See what customers say about getting advice, feeling looked after and enjoying their new bikes.
★★★★★
Real five-star customer stories
Selected reviews published in 2026
Explore all Trustpilot reviews
Swipe to see what customers say about each promise
01
BEFORE YOU BUY
Advice that actually helps you decide
We'll explain what a bike suits — and the compromises — rather than just chase the sale.
Find your bike★★★★★ 5-star review
“Steve spent ages chatting with me. Great communication. Very helpful. Very supportive.”
★★★★★ 5-star review
“I had a few questions before making the purchase, and staff at Chilled Rides were helpful on the phone.”
02
FROM ORDER TO DELIVERY
Real people, not radio silence
Contactable UK-based support when you need an answer about your order, delivery or bike.
Speak to our team★★★★★ 5-star review
“And thanks to Steve for every reply to all my questions and information I’ve needed along the way!”
★★★★★ 5-star review
“Superb service from the team at Chilled Rides. Thank you”
03
AFTER YOU'VE BOUGHT
The conversation doesn't end at checkout
Questions and problems can arise after delivery. We'll help you navigate the next steps.
Read our aftercare policy★★★★★ 5-star review
“The customer service was excellent — very helpful, responsive, and quick to resolve an issue with the battery.”
★★★★★ 5-star review
“Good follow up call post order and great after sales customer service following a couple of questions I had.”